Cooking
Oven will not workPlug on appliance is not completely inserted in the electrical outlet.Make sure electrical plug is plugged into a live, properly grounded outlet.A fuse in your home may be blown or the circuit breaker tripped.Replace the fuse or reset the circuit breaker.Oven controls improperly set.See the "Operating the Oven" section in the Operation chapter.Oven too hot.Allow the oven to cool to below locking temperature.Steam is exhausted through the oven vent.Cooking foods with high moisture produces steam.This is normal.Appliance does not operate.Cord is not plugged in correctly.Make sure cord is plugged correctly into outlet. Check circuit breakers.Service wiring is not complete.Contact your electrician for assistance.Power outage.Check house lights to be sure. Call your local electric company for service.Oven smokes excessively during grilling.Control not set properly.Follow instructions under Setting Oven Controls.Meat too close to the element.Reposition the rack to provide proper clearance between the meat and the element. Preheat grill element for searing.Meat not properly prepared.Remove excess fat from meat. Cut remaining fatty edges to prevent curling.Grease has built up on oven surfaces. Old grease or food spatters cause excessive smoking.Regular cleaning is necessary when grilling frequently.Food does not bake or roast properlyOven controls improperly set.See the "Operating the Oven" section in the Operation chapter.Rack position is incorrect or the rack is not level.See the "Operating the Oven" section in the Operation chapter.Incorrect cookware or cookware of improper size being used.See the "Operating the Oven" section in the Operation chapter.Moisture collects on oven window or steam comes from oven ventThis happens when cooking foods high in moisture.This is normal.Excessive moisture was used when cleaning the window.Do not use excessive moisture when cleaning the window.Warm air venting into kitchen after oven has been turned off.Warm air exhaust is needed to maintain and cool down oven temperatures. It turns off automatically when the heat cools to a safe temperature.This is normal.Not ignitedNo sparkCheck the electricity supply.Badly ignitedThe gas supply is not completely open.Open the gas supply completely.The heaters are wet.Dry the heaters carefully.Gas SmellGas leakageStop using the product and close the middle valve. Open the window to ventilate. Contact our service center by using a phone outside.
Parts and Features
Oven light does not work.It is time to replace the bulb or the bulb is loose.Replace or tighten bulb. See "Changing the Oven Light" section in this Owner’s Manual.Cooling fan continues to run after oven is turned off.The fan turns off automatically when the electronic components have cooled sufficiently.This is normal.Cooling fan motor is not working or There is no exhaust to the front of the appliance.The wiring is wrong or there is a problem with the fan motor.Turn off the appliance.Call for service. The Rotary spit does not rotateThe rotisserie spit is not correctly installed into the rotisserie spit hole.Refer to "Using the rotisserie spit", Using the rotisserie spit.The rotate motor is not working properly.Call for service.
Noises
“Crackling” or “popping” soundThis is the sound of the metal heating and cooling during both the cooking function.This is normal.Fan noiseA fan may automatically turn on and off.This is normal.
Customer Service
Our after-sales service is there for you if your appliance needs to be repaired. We will always find an appropriate solution. Please contact the dealer where you by this appliance. When calling us, please give the model number and the serial number (S/N) so that we can provide you with the correct advice. The rating plate bearing these numbers can be found when you open the appliance door.Rated Voltage220-240 V~Rated Frequency50/60 HzElectric PowerWSG3D6011S: 51 WWSG5D9611G: 58 WManufacturerLG Electronics Inc.170, Seongsanpaechong-ro, Seongsan-gu, Changwon-si, Gyeonsangnam-do, 51533, Republic of KoreaCountry of OriginTürkiyeTo save time, make a note of the model of your appliance and the telephone number of the after sales service in the space below, should it be required.Model NumberPurchasing DateSerial NumberPurchasing Store
After Sales Service (Egypt Only)
Shelf Life Time : 6 YearsLG is committed to providing all spare parts of this appliance during the shelf life time.