The automatic icemaker does not produce ice or produces a small amount of ice.
Did you install the appliance recently?
The ice maker produces ice normally when approximately 48 hours have passed after the appliance is installed.
If the fridge compartment temperature is too cold, the water filter can freeze and block the water flow to the ice maker.
Have you dispensed a large amount of ice recently?
It takes approximately 24 hours to produce more ice in the automatic icemaker. Please wait.
Did you set the ice maker switch or the automatic icemaker button on the control panel to ON?
Press I on the automatic icemaker switch or set ON for the automatic icemaker button on the control panel. (For more details on how to use, visit LG Electronics website or use your smart device.)
Is the temperature of the freezer compartment set too high?
If the set temperature is too warm, ice will be produced slowly or not at all. Set the Freezer temperature to -18 °C for normal operation of the automatic icemaker.
Have you been opening the appliance door frequently?
If you open the appliance door frequently, cold air will escape, lowering the speed of ice production. Do not open and close the appliance door frequently.
Is the appliance door completely closed?
If the appliance door is not completely closed, the temperature of the freezer compartment will increase, slowing down the ice production speed. Close the appliance door completely.
Water does not come out.
The water tank may be empty. (Non plumbed models only)
Fill the water tank.
Are you using unfiltered water?
Unfiltered water can contain a large amount of various heavy metals or foreign substances, so the filter may be clogged in the early stage regardless of the life of the filter.
Water tastes strange.
Has the purified water or cold water not been used for an extended period of time?
The taste of old water may change due to bacterial growth. Use the product after dispensing and discharging approximately 5 litres (approximately three minutes) from the water dispenser.