Burners have yellow or yellow-tipped flames

The combustion quality of burner flames needs to be determined visually.

• Use the illustrations below to determine if the burner flames are normal. If burner flames look like a, call for service. Normal burner flames should look like b or c, depending on the type of gas used. With LP gas, some yellow tipping on outer cones is normal.

  

  1. Yellow flames: Call for service

  2. Yellow tips on outer cones: Normal for LP gas

  3. Soft blue flames: Normal for natural gas

Burner flames are very large or yellow

Improper air to gas ratio.

• If cooktop is connected to LP gas, contact the person who installed the range or made the conversion.

Control knobs will not turn

Knob is not pushed down

• To turn from OFF position, push the knob down and then turn.

Top burners do not light or do not burn evenly.

Plug on cooktop is not completely inserted in the electrical outlet.

• Make sure electrical plug is plugged into a live, properly grounded outlet.

Burner slots on the side of the burner may be clogged.

• Remove the burners and clean them. Check the electrode area for burned-on food or grease. See the Care and Cleaning section.

Improper burner assembly.

• Make sure the burner parts are installed correctly. See the Care and Cleaning section.