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Calling for Service

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Situations in which Calling for Service is Necessary

If the appliance is in one of the following situations, please call the service.Anything abnormal, such as a burning smell, loud noises, etc., occur;Turn off the appliance and circuit breaker.Never try to repair or restart the appliance yourself.Main power cord is too hot or damaged.Error code is generated by self diagnosis.Water leaks from the appliance even if the humidity is low.Any switch, circuit breaker(safety, earth) or fuse fails to work properly.The user is responsible for routine checks and cleaning to avoid poor appliance performance.In cases involving unusual or special situations and circumstances sevicing must be carried out only by trained service personnel.

Disposal of Waste Batteries

All batteries should be disposed separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.The correct disposal of your old batteries will help to prevent potential negative consequences for the environment, animal and human health.For more detail information about disposal of your old batteries, please contact your city office,waste disposal service or the shop where you purchased the product. Also You can contact our LG Support Representative Call center from below Link https://www.lg.com/sa_en/support/contact/

After Sales Service (Egypt Only)

Shelf Life Time: 7 YearsLG is committed to providing all spare parts of this appliance during the shelf life time.

Guidelines for Electrical Energy Saving

This manual shall include instructions for Electrical Energy saving related to operating air conditioner by the customer as follows:Select the temperature which is adjusted for cooling or heating mode to be energy saving so that room temperature is at a comfortable level.Don’t wait until the room is too hot. Turn the room air conditioner for cooling before that.Avoid exaggeration in adjusting the temperature so that the room is very cold in the case of cooling mode because it leads to increased consumption of electrical energy as it is harmful to health.Don’t wait until the room is too cold, Turn the air conditioner for heating before that.Avoid exaggeration in adjusting the temperature so that the room is very hot in the case of heating mode because it leads to increased consumption of electrical energy as it is harmful to health.Doors, windows and any other openings shall be closed inside the conditioned room to prevent leakage of the conditioned air outside and to prevent the non-conditioned air from entering the conditioned room to maintain the air conditioner efficiency.Make sure that the conditioned room is not exposed to direct sunlight. In case of exposure to sunlight, set down the curtains on windows to prevent exposure to sunlight and to maintain the efficiency of the air conditioner.Make sure that there is no obstructing to the movement of the air conditioned out of the air conditioner or the movement of return air to the device in order to maintain the efficiency of the device and the amount of air necessary for it, so take into account the absence of curtains, furniture or any obstructions in front of your air conditioner.Use the healthy economic function during the sleeping time to save electrical consumption and get comfortably healthy sleep while running the air conditioner for cooling or heating.Ensure the regularity of the air distribution in the place to be conditioned by the correct choice for the prompt movement of the air conditioned router by the operating system cooling or heating by:Using automatic Swing function for horizontal movement router to the air conditioned.Using Control the movement of horizontal movement router to the air conditioned.Manual adjustment of the vertical routers to the air conditioned to the left or right as needed.Instruction manual for installation and maintenance of the air-conditioner.