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Error Messages

dE1, dEz

DRAWER OPEN ERROR

Cause

The drawer is not secured.

Solution

  • Close and secure the drawer. If the message keeps appearing, unplug the power cord and call for service.

dE3

LID OPEN ERROR

Cause

The lid is not secured.

Solution

  • Close and secure the lid. If the message keeps appearing, unplug the power cord and call for service.

IE

INLET ERROR

Cause

Water supply faucets are not fully open.

Solution

  • Make sure that the water faucets are fully open.

Cause

Water inlet hoses are kinked, pinched, or crushed.

Solution

  • Make sure that the hoses are not kinked, pinched or crushed behind or under the washer. Be careful when moving the washer during cleaning or maintenance.

Cause

Water inlet filters are clogged.

Solution

  • Clean the inlet filters. See MAINTENANCE.

Cause

Water supply pressure to faucet or house is too low.

Solution

  • Check another faucet in the house to make sure that household water pressure is adequate and flow is not restricted.

  • Disconnect the water inlet hoses from the washer and run a few gallons of water through the hoses to flush out any dirt.

  • If flow is too low, contact a plumber to have the water supply lines repaired.

Cause

Water supply connected with leak-limiting hoses.

Solution

  • The use of hoses designed to limit leaks is not recommended. Leak limiting hoses can trip falsely and prevent the washer from filling.

OE

WATER OUTLET ERROR

Cause

Drain hose is kinked, pinched, or clogged.

Solution

  • Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under the washer.

Cause

The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the washer.

Solution

  • Move the end of the drain hose so that it is lower than 96 inches (2.4 m).

UE

UNBALANCE ERROR

Cause

The load is too small.

Solution

  • Add additional items to allow the washer to balance the load.

Cause

Heavy articles are mixed with lighter items.

Solution

  • Always try to wash articles of somewhat similar weight to allow the washer to evenly distribute the weight of the load for spinning.

Cause

The load is out of balance.

Solution

  • Manually redistribute the load if articles have become tangled, preventing the automatic rebalancing from working properly.

tE

TEMPERATURE SENSOR ERROR

Cause

Control error.

Solution

  • Unplug the washer and wait 60 minutes. Reconnect power and try again.

  • If the error code is still displayed, call for service

FE

OVERFLOW ERROR

Cause

Water level is too high due to a faulty water valve.

Solution

  • Close the water faucets, unplug the washer, and call for service.

PE

PRESSURE SENSOR ERROR

Cause

The water level sensor is not working correctly.

Solution

  • Close the water faucets, unplug the washer, and call for service.

LE

MOTOR LOCKED ERROR

Cause

A motor error has occurred.

Solution

  • Allow the washer to stand for 30 minutes and then restart the cycle.

  • If the error code is still displayed, call for service.

PF

POWER FAILURE

Cause

Power failure or inadequate electrical service may have occurred during operation.

Solution

  • Press the Start/Pause button to restart the cycle.

FF

FROZEN ERROR

Cause

Inlet hose, drain hose or drain pump is frozen.

Solution

  • See Care in Cold Climates in the front-loading washer manual.

CL

CONTROL LOCK FUNCTION

Cause

The Child Lock function is on to prevent anyone from changing cycles or operating the washer.

Solution

  • Turn off the Child Lock function in the control panel. See Child Lock under Options.

tcL

TUB CLEAN ALARM

Cause

It is time to run the Tub Clean cycle.

Solution

  • This is not an error code. It indicates that the Tub Clean cycle is running or needs to be run to clean the washer drum.

E7

STACKING ERROR

Cause

Pedestal washer is being operated without a full-size washer.

Solution

  • The pedestal washer will not operate as a standalone unit. It must be stacked under a full-size LG appliance.

Cause

Stacking switch is not working properly.

Solution

  • The stacking switch will not operate properly if the unit is stacked under a non-LG appliance, or an LG appliance manufactured before 2009.