Follow the instructions below to use the audible diagnosis method.
Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.
Press the Power button to turn on the appliance.
Do not press any other buttons.
Hold the mouthpiece of your phone in front of the appliance.
Washer: Hold the phone to the right of the Start/Pause button.
Dryer: Hold the phone to the left of the Power button.
Press the SETTINGS - Washer Additional Settings or Dryer Additional Settings - Smart Diagnosis and the Start/Pause button.
If you have operated a different button or dial before pressing the Smart Diagnosis button, turn it off and start all over again.
Keep the smartphone in place until the data transfer has finished. Time remaining for data transfer is displayed.
After the data transfer is complete, the diagnosis will be displayed in the application.
For best results, do not move the smartphone while the tones are being transmitted.