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Error Messages

The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If this appliance does not function properly or does not function at all, check the following before you call LG Electronics service centre.

dE

DOOR ERROR

Cause

The door is not closed properly.

Solution

  • Close the door completely. If the error code is still displayed, call for service.

dL

DOOR LOCK ERROR

Cause

Door is not locked properly.

Solution

  • Check nothing is caught under the door, including shipping materials or clothing.

  • Close the door completely. If the error code is still displayed, call for service.

dr

DRAIN FEATURE

Cause

The appliance is paused during a cycle for a few minutes.

Solution

  • The cycle will be cancelled and any water remaining in the drum will be drained.

1E

INLET ERROR

Cause

Water supply tap(s) are not completely open.

Solution

  • Fully open tap.

Cause

Water supply hose(s) are kinked, pinched, or crushed.

Solution

  • Straighten or reinstall the water supply hose(s).

Cause

The filter of the supply hose(s) are clogged.

Solution

  • Check and clean the filter of the supply hose(s).

Cause

Water supply pressure to tap or house is too low or too high.

Solution

  • Contact a plumber to have the water pressure checked or restored to the operating requirements.

Cause

Water supply is connected with leak limiting hose(s).

Solution

  • Do not use leak limiting hose(s).

LE1

FOREIGN OBJECTS ERROR

Cause

Foreign objects, such as coins, pins, clips, etc.,are caught between the pulsator and the inner drum.

Solution

  • Turn off the appliance and then press the POWER button. Press the Spin button without selecting a cycle to drain and spin the laundry. When the spin is complete, remove the clothes and then find and remove any objects caught in the pulsator gap.

OE

WATER OUTLET ERROR

Cause

Drain hose is kinked, pinched, or clogged.

Solution

  • Clean and straighten the drain hose.

Cause

Drain discharge is more than 1.2 m above the bottom of the appliance.

Solution

  • Adjust the hose or reconfigure the drain pipe. Maximum drain height is 1.2 m.

UE

UNBALANCE ERROR

Cause

Rebalancing operation is not successful.

Solution

  • The automatic attempt to rebalance the laundry was not successful. The cycle has been paused to allow the laundry to be manually adjusted.

Cause

The load is too small.

Solution

  • Add more items to allow the appliance to balance the laundry.

Cause

Heavy items are mixed with lighter items.

Solution

  • Wash items of somewhat similar weight.

Cause

The load is out of balance.

Solution

  • Manually redistribute the laundry if laundry have become tangled.

tE

TEMPERATURE SENSOR ERROR

Cause

Control error.

Solution

  • Unplug the appliance and wait 60 seconds. Reconnect power and try again.

  • If the error code is still displayed, call for service.

FE

OVERFLOW ERROR

Cause

Water overfills due to the faulty water valve.

Solution

  • Close the water taps, unplug the appliance, and call for service.

PE

PRESSURE SENSOR ERROR

Cause

The water level sensor is not working correctly.

Solution

  • Close the water taps, unplug the appliance, and call for service.

LE

MOTOR LOCKED ERROR

Cause

A motor error has occurred.

Solution

  • Allow the appliance to stand for 30 minutes and then restart the cycle.

  • If the error code is still displayed, call for service.

AE

CLUTCH ERROR

Cause

Clutch error.

Solution

  • Unplug the appliance and call for service.

tcL

TUB CLEAN ALARM

Cause

The programme has run more than 30 times.

Solution

  • Run the Tub Clean function.

E3

CLOTHES SENSING ERROR

Cause

Sensor for clothes-sensing is defective.

Solution

  • Manually redistribute the laundry if laundry have become tangled.

Cause

Motor’s revolution is too low.

Contact-point of Connector is defective.

Solution

  • Unplug the appliance and wait 60 seconds. Reconnect power and try again.

CL

CHILD LOCK FUNCTION

Cause

CL is not an error. This prevents children from changing cycles or operating the appliance.

Solution

  • Turn off the Child Lock function in the control panel.