Top > TROUBLESHOOTING > Before Calling for Service > Operation

Operation

Appliance will not operate.

Cause

Appliance is unplugged.

Solution
  • Make sure that the cord is plugged securely into a working outlet.

Cause

Controls are not set properly.

Solution
  • Make sure the Wash Timer knob or the Spin Timer knob is not in the "0" position.

Appliance will not drain water.

Cause

Drain hose is kinked.

Solution
  • Ensure that the drain hose is not kinked.

Cause

Drain is located higher than 1.0 m above the floor.

Solution
  • Make sure that the drain hose is no higher than 1.0 m above the bottom of the appliance.

Rattling and clanking noise

Cause

Foreign objects, such as keys, coins, or safety pins may be in the drum.

Solution
  • Stop the appliance, check the drum for foreign objects. If noise continues after the appliance is restarted, call for service.

Thumping sound

Cause

Heavy laundry may produce a thumping sound. This is usually normal.

Solution
  • If the sound continues, the appliance is probably out of balance. Stop and redistribute the laundry.

Cause

The laundry may be out of balance.

Solution
  • Pause the cycle and redistribute the laundry.

Vibrating noise

Cause

The laundry may be unevenly distributed in the drum.

Solution
  • Pause the cycle and redistribute the laundry.