Top > TROUBLESHOOTING > Before Calling for Service > Cooling

Cooling

There is no refrigeration.

Cause

Is there a power interruption?

Solution

  • Check the power of other appliances.

Cause

Check the power of other appliances.

Solution

  • Plug the power plug in the outlet properly.

Cause

A fuse in your home may be blown or the circuit breaker tripped. Or the appliance is connected to a GFCI (Ground Fault Circuit Interrupter) outlet, and the outlet's circuit breaker has tripped.

Solution

  • Check the main electrical box and replace the fuse or reset the circuit breaker. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician.

  • Reset the circuit breaker on the GFCI. If the problem persists, contact an electrician.

There is poor refrigeration.

Cause

Is the fridge temperature set to its from 6 °C to 8 °C setting?

Solution

  • Set the fridge temperature to 4 °C.

Cause

Is the appliance in direct sunlight, or is it near a heat generating object such as cooking oven or heater?

Solution

  • Check the installation area and reinstall it away from heat generating objects.

Cause

Did you store hot food without cooling it first?

Solution

  • Cool the hot food first before putting it in the fridge compartment.

Cause

Did you put in too much food?

Solution

  • Maintain an appropriate space between food.

Cause

Are the appliance doors completely closed?

Solution

  • Completely close the door and make sure that stored food is not obstructing in the door.

Cause

Is there enough space around the appliance?

Solution

  • Adjust the installation position to make enough space around the appliance.

The appliance contains a bad smell.

Cause

Did you put in food with a strong smell?

Solution

  • Store foods with strong smells in sealed containers.

The appliance smells of wood burning.

Cause

Special heat treatments have been carried out to compensate for the weak points of moisture-affected wood and to prevent pest damage.

Solution

  • The special heat treatment process can smell of the wood burning, but rest assured that it will disappear naturally after a certain period of time.