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Cooking

Top burners do not light or do not burn evenly.

Cause

The electrical plug is not inserted properly.

Solution

  • Make sure that the electrical plug is inserted into a live, properly grounded outlet.

Cause

Electrode area is not clean.

Solution

  • Remove the burners and clean them. Check the electrode area for burnt on food or grease. See "Cleaning Burner Heads/Caps" in the MAINTENANCE chapter.

Cause

Burner parts are not installed properly.

Solution

  • Make sure that the burner parts are installed correctly. See "Removing and Replacing the Gas Surface Burners" in the MAINTENANCE chapter.

Burners are not lighting properly after cleaning the cooktop surface.

Cause

Burner heads and caps are not completely dry or properly positioned.

Solution

  • Make sure that the burner heads and caps are completely dry and properly positioned.

Burner flames are very large or yellow.

Cause

It may be due to improper installation or setting.

Solution

  • If the range is connected to LP gas, contact the technician who installed your range or made the conversion.

Surface burners light but the oven does not.

Cause

Shut-off valve is not fully open.

Solution

  • Make sure that the oven gas shut-off valve, located behind the range, is fully open.

Food does not bake or roast properly

Cause

Oven controls improperly set.

Solution

  • See the "Oven" section in the Operation chapter.

Cause

Rack position is incorrect or the rack is not level.

Solution

  • See the "Oven" section in the Operation chapter.

Cause

Incorrect cookware or cookware of improper size being used.

Solution

  • See the "Oven" section in the Operation chapter.

Cause

Oven thermostat needs to be adjusted.

Solution

  • See the "Calibrating the Oven Temperature" section in the Operation chapter.

Cause

The Clock is not set correctly.

Solution

  • See "Changing Oven Settings" in the OPERATION chapter.

Cause

Aluminum foil used improperly in the oven.

Solution

  • See "Using Oven Racks" in Oven section.

Food does not broil properly

Cause

Oven controls improperly set.

Solution

  • Make sure you select the Broil mode properly.

Cause

Improper rack position being used.

Solution

  • See the Broiling Guide.

Cause

Cookware not suited for broiling.

Solution

  • Use broiling pan and grid.

Cause

The oven door is not closed.

Solution

  • See "Broil" in the OPERATION chapter.

Cause

Aluminum foil used on the broiling pan and grid has not been fitted properly and slit as recommended.

Solution

  • See the "Oven" section in the Operation chapter.

Oven temperature too hot or too cold

Cause

Oven sensor needs to be adjusted.

Solution

  • See the "Calibrating the Oven Temperature" section in the Operation chapter.

Excessive smoking during a Self Clean cycle (On some models)

Cause

Excessive soil.

Solution

  • Turn off the Self Clean function. Open the windows to rid the room of smoke. Wait until the Self Clean mode is cancelled. Wipe up the excess soil and reset the clean.

Burning or oily odor emitting from the vent

Cause

This is normal in a new oven.

Solution

  • This will disappear in time. To speed the process, set a Self Clean cycle for a minimum of 3 hours. See the Self Clean section. (On some models)

Oven will not work

Cause

Plug on range is not completely inserted in the electrical outlet.

Solution

  • Make sure electrical plug is plugged into a live, properly grounded outlet.

Cause

A fuse in your home may be blown or the circuit breaker tripped.

Solution

  • Replace the fuse or reset the circuit breaker.

Cause

Oven controls improperly set.

Solution

  • See the "Oven" section in the Operation chapter.

Cause

Oven too hot.

Solution

  • Allow the oven to cool to below locking temperature.

Steam is exhausted through the oven vent.

Cause

Cooking foods with high moisture produces steam.

Solution

  • This is normal.

Appliance does not operate.

Cause

Cord is not plugged in correctly.

Solution

  • Make sure cord is plugged correctly into outlet. Check circuit breakers.

Cause

Service wiring is not complete.

Solution

  • Contact your electrician for assistance.

Cause

Power outage.

Solution

  • Check house lights to be sure. Call your local electric company for service.

Oven smokes excessively during broiling.

Cause

Control not set properly.

Solution

  • Follow instructions under Setting Oven Controls.

Cause

Meat too close to the element.

Solution

  • Reposition the rack to provide proper clearance between the meat and the element. Preheat broil element for searing.

Cause

Meat not properly prepared.

Solution

  • Remove excess fat from meat. Cut remaining fatty edges to prevent curling.

Cause

Insert on broiler pan wrong side up and grease not draining.

Solution

  • Always place the grid on the broiler pan with ribs up and slots down to allow grease to drip into the pan.

Cause

Grease has built up on oven surfaces. Old grease or food spatters cause excessive smoking.

Solution

  • Regular cleaning is necessary when broiling frequently.

Moisture collects on oven window or steam comes from oven vent

Cause

This happens when cooking foods high in moisture.

Solution

  • This is normal.

Cause

Excessive moisture was used when cleaning the window.

Solution

  • Do not use excessive moisture when cleaning the window.