Top > TROUBLESHOOTING > Before Calling for Service > Operation

Operation

Dishwasher will not operate.

Cause

Start button is not pressed.

Solution

  • Press the Start button.

Cause

Door is not completely closed.

Solution

  • Make sure that the door is completely closed and latched.

Cause

Power supply or power supply line is not connected.

Solution

  • Connect the power supply or power supply line properly.

Cause

Fuse is blown or circuit breaker tripped.

Solution

  • Replace the fuse or reset the circuit breaker.

Cause

Control Lock is activated.

Solution

  • Deactivate Control Lock.

Dishwasher operates too long.

Cause

Dishwasher is connected to cold water.

Solution

  • Check the water supply connection or water heater setting. (Heating cold water takes longer.)

Water remains in tub after completion of cycle.

Cause

Drain hose is kinked or clogged.

Solution

  • Adjust hose or clear blockage.

Noise

Cause

Some level of noise is normal during operation.

Solution

  • Detergent cover opening.

  • Drain pump at the beginning of drain cycle.

Cause

The dishwasher is not level.

Solution

  • Adjust leveling feet.

Cause

Nozzle arm knocking against dishes.

Solution

  • Reposition the dishes.

Lights do not illuminate.

Cause

Power is not connected.

Solution

  • Connect power supply.

Spray arms do not rotate smoothly.

Cause

Holes of spray arms are blocked by food particles.

Solution

  • Clean the holes of spray arms.

Upper rack is crooked.

Cause

Rack is poorly adjusted.

Solution

  • See the Height Adjustable Upper Rack section.

Dishwasher continuously chimes when the door is opened, during or right after a cycle has completed.

Cause

This is a safety measure. Contact with escaping steam or the hot contents of the dishwasher could result in injury.

Solution

  • Close the door until the dishwasher and dishes have cooled down. The chiming will stop if the door is closed or the interior temperature has cooled.

Door does not close completely. (For models with cutlery rack)

Cause

Cutlery rack is not properly loaded.

Solution

  • Push the door handle to close the door properly until it clicks.

Dishwasher chimes if panel is touched during operation.

Cause

Bumping into or touching the control panel during operation may result in a disabled button sound. Only the Power, Start, and Control Lock buttons are enabled during operation to prevent cycle settings from being changed inadvertently.

Solution

  • Button sounds can be turned off by pressing and holding Half Load for three seconds.

  • The end of cycle chime and safety alert sounds will still sound.

Dishwasher did not finish cycle.

Cause

Door was opened during cycle.

Solution

  • If the door is opened during a cycle, the Start key must be pressed within 4 minutes or the machine turns off and all settings are lost.

Leaking in front of appliance

Cause

Dishwasher not leveled properly.

Solution

  • Verify the appliance is level from side to side and from front to back. See leveling instructions in the Installation section.

Cause

Wrong detergent used.

Solution

  • If excessive sudsing is causing the leak, allow the foam to subside for 24 hours then clean the inside of the tub with milk.