LG ThinQ Application Features

Communicate with the appliance from a smartphone using the convenient smart features.Smart DiagnosisTMIf you experience a problem while using the appliance, this Smart DiagnosisTM feature will help you diagnose the problem.SettingsAllows you to set various options on the appliance and in the application.In the following cases, you must update the network information for each appliance in the LG ThinQ application under Device Cards ~ Settings ~ Change Network.wireless router is changedwireless router password is changedInternet service provider is changedThe application is subject to change for appliance improvement purposes without notice to users.Functions may vary by model.

Installing LG ThinQ Application and Connecting an LG Appliance

Scan the QR code attached to the product using the camera or a QR code reader application on your smartphone.Search for and install the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone.Run the LG ThinQ application and sign in with your existing account or create an LG account to sign in.Touch the add (~) button on the LG ThinQ application to connect your LG appliance. Follow the instructions in the application to complete the process.To verify the Wi-Fi connection, check that the Wi-Fi indicator on the control panel is lit.The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual.LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection.The surrounding wireless environment can make the wireless network service run slowly.If the distance between the appliance and the wireless router is too far, the signal strength becomes weak. It may take a long time to connect or installation may fail.If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength.The network connection may not work properly depending on the Internet service provider.The Wi-Fi connection may not connect or may be interrupted because of the home network environment.The appliance cannot be connected due to problems with the wireless signal transmission. Unplug the appliance and wait about a minute before trying again.If the firewall on your wireless router is enabled, disable the firewall or add an exception to it.The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer.If the security protocol of the router is set to WEP, you may fail to set up the network. Please change it to other security protocols (WPA2 is recommended) and connect the product again.

Update Your Appliance

You can update your appliance with new features through the LG ThinQ app.When new features are available, an update notification will appear on the display as shown below when you turn on the appliance.After the update, the appliance function may change from what is indicated in the user manual.Once you get an update notification, you will also receive an update notification on your smartphone.Tap the update notification on your smartphone to enter the Feature Updates screen in the LG ThinQ app.Once you enter the Feature Updates screen, select the new features and tap the update button.The progress of the update can be checked on the appliance's control panel.Do not unplug the power plug of the appliance during the update, as it will interrupt the process.After the update, to change the detailed settings of the updated features, refer to the guide within the LG ThinQ app.When connected to the Multi Outdoor unit, this functions may not be supported.

All Cleaning (On Some Models/LG ThinQ)

By repeatedly freezing and thawing the heat exchanger of the air conditioner, contaminants such as dust are washed away and the appliance is kept clean.After cleaning, it reduces moisture inside the indoor unit.On some indoor units, AL appears on the display of the indoor unit.The All Cleaning function will end after the appliance has dried.If the humidity in the room is high when the All Cleaning function is operating, the area near the indoor unit may become foggy.The All Cleaning function can be used indoors at 70 8 (21 7) to 89 8 (32 7) and outdoors at 70 8 (21 7) to 98 8 (37 7). The All Cleaning function is a hygiene management function, not a cooling function, so the usage conditions may vary from the verified operation range of the appliance.If the All Cleaning function is operated at a temperature outside of the allowable range, alarms in the LG ThinQ application and the function does not work.The All Cleaning function is available even when the appliance is running.If you press the t button on the appliance or on the remote control during the All Cleaning, the All Cleaning function is deactivated.During the All Cleaning, a “tick-tick-” or “tack-tack” noise may be heard as the appliance expands or contracts.After the All Cleaning, the appliance will automatically shut off. When the power is turned back on, it will operate in Cooling mode.If the Timer function is set, the All Cleaning function may not operate properly.Cool air comes out of the outlet when the All Cleaning function is activated.When connected to the Multi Outdoor unit, this functions may not be supported.

kW Manager (On Some Models/LG ThinQ)

The air conditioner power consumption is automatically adjusted based on a schedule and target power consumption set by the user.EO appears on the display of the indoor unit on some models. When using kW Manager function, cooling output may be reduced, depending on the remaining target power amount.When the target electricity consumption is exceeded, the kW Manager function is disabled.When using the Heating and Auto modes, the kW Manager function is disabled.When connected to the Multi Outdoor unit, this functions may not be supported.The power usage shown through the LG ThinQ application may differ from the actual power usage shown on your utility bill.Power consumption information may vary depending on the appliance.Power consumption may differ from results measured using other measuring devices.Depending on the environment in which the device is installed, measured power consumption may vary.Measured power consumption may vary depending on the usage environment or usage method of the home appliance.When setting the usage time, the appliance does not automatically turn on or off.Even during the operation of the kW Manager function, the function set with the remote control is reflected first.Actual usage may differ.

Sleep+ (On Some Models/LG ThinQ)

Use it before sleeping. The appliance will automatically learn and adjust the temperature and fan speed to create an even more personalized sleep environment.This function can be set when the appliance is turned on.This function is available with the Cooling mode.When connected to the Multi Outdoor unit, this functions may not be supported.

Open Source Software Notice Information

To obtain the source code that is contained in this product, under GPL, LGPL, MPL, and other open source licenses that have the obligation to disclose source code, and to access all referred license terms, copyright notices and other relevant documents, please visit https://opensource.lge.com.LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.This offer is valid to anyone in receipt of this information for a period of three years after our last shipment of this product.