Virtoo by LG

Virtoo by LG is software that allows you to connect your smartphone and PC to check your phone’s notifications, make phone calls, send and receive text messages, use media, use mirroring, etc. on your PC.

Tip:

If Virtoo by LG is not installed, connect to the Microsoft Store and search for Virtoo by LG.

Also, your smartphone must have the Virtoo by LG app installed.

You can search for and install the Virtoo by LG smartphone app from Google Play or Apple App Store.

It is recommended to disconnect from the app after using on a public PC.

Virtoo by LG’s service may be suspended without prior notice due to the company's circumstances.

The app may not work properly on some smartphone models and upgrading the operating system of a smartphone may prevent some features from working properly.

In order to use a dialer with a Microsoft user’s mobile phone, you need to uninstall Virtoo by LG app and driver.

The figures herein are subject to change without prior notice.

Connect to Virtoo by LG

  1. Select the Start button [] > [All apps] and run [Virtoo by LG].

  2. Once Virtoo by LG is executed, agree to the terms and conditions and the privacy policy and click the [Get Started] button.

    Get Started Button Selection Screen

  3. Select [Android] or [iPhone] and then click the [Next] button.

    Phone Type Selection Screen

  4. Follow the instructions to connect your smartphone and PC.

    • Android

      Smartphone Connection Settings Screen

    • iPhone

      Smartphone Connection Settings Screen

  5. When an identical PIN Code appears on both PC and smartphone, tap the [Register] or [Pair] button on the smartphone.

  6. On the PC, click the [Next] button to finish the connection.

    Next Button Selection Screen

Displaying Notification Messages

When your smartphone receives a notification, phone call, text message, app notification message, or email, a notification message is displayed on the PC screen.

Notification Message Display Screen
Tip:

If the smartphone notification does not appear on the PC, allow notification access authority of the [Virtoo by LG] app in the smartphone settings.

  • The actual menu structure may differ by smartphone model. Refer to the smartphone manual for more information on menu structure.

Virtoo by LG Tour

Virtoo by LG Main Screen

  1. Notifications: You can check your phone's notifications on the Virtoo by LG app screen.

  2. Phone: Allows you to browse the contacts stored in your smartphone and send text or make a phone call to the contacts.

  3. Messages: Allows you to send and receive text messages in a conversation format.

  4. Media: Displays media files (Photos, Videos, Music, Docs) on your smartphone. You can drag a media file to share it between the smartphone and the PC. (iPhone does not support the sharing of music files and documents.)

  5. Mirroring: Allows you to display the screen of the connected smartphone on your PC and access it from the PC.

  6. Downloads: Opens the download folder of your PC.

  7. Do Not Disturb: Allows you to set smartphone notifications to be or not to be displayed on your PC. By default, the feature is "Off" (Notifications are displayed).

  8. Settings: You can change app settings of Virtoo by LG.

Tip:

You can adjust the window size of the Virtoo by LG app on the PC.

Window Size Adjustment Screen

Sharing Media Files (Photos, Videos, Music, Docs)

Tip:

Only one file can be transferred at a time and it may take a while if the file is large.

If you want to use the Share Media/File function on your iPhone, you need to connect the iPhone and the PC to the same router.

iPhone does not support the sharing of music files and documents.

Storing PC Files on Your Smartphone

  1. Drag and drop the files to share from your PC to the Media screen.

    Tip:

    Android phone: Files sent to the smartphone are classified according to file types and stored in [Internal Storage] > [Virtoo by LG] > Images / Videos / Audio / Other folder.

    iPhone: Files sent to the smartphones are saved in the Album.

    File Drag & Drop Screen

Storing Smartphone Files on Your PC

  1. Select file to share from the Media screen.

    File Selection Screen

  2. Once the files are ready to be sent, a green circle [] appears above the selected files.

    File Transfer Standby Screen

  3. You can check the files that are ready to be sent, or drag and save them to a desired location on the PC.

    File Drag & Drop Screen

File Sharing with Mirroring

The mirroring must be enabled to use the file sharing feature.

Tip:

Only Android smartphones support the file sharing feature through mirroring.

Only one file can be transferred at a time and it may take a while if the file is large.

Depending on the wireless environment, the mirroring screen may suffer a buffering problem or the file transmission speed may be lowered.

The keyboard and mouse on the PC acts on the smartphone as if Bluetooth keyboard and mouse are connected to it.

Files sent to the smartphone are classified according to file types and stored in [Internal Storage] > [Virtoo by LG] > Images / Videos / Audio / Other folder.

Files sent from your smartphone are stored in the [Download] folder of your PC.

Storing PC Files on Your Smartphone

  1. Drag the files to share to the mirroring screen from your PC.

    File Drag & Drop Screen

  2. Click the [Copy to Phone] button to store the file(s) on your smartphone or click another app icon to share the file(s) on the app.

    Icon Selection Screen

Storing Smartphone Files on Your PC

  1. Select file(s) on your smartphone using a file browser and then tap the [Share] menu item.

    Share Menu Selection Screen

  2. Tap the [Copy to PC] button to transfer them to your PC.

    Icon Selection Screen

Virtoo by LG Update

Some functions may not work properly if the version of the app installed on your PC or mobile device(Android or iPhone) is out of date. You can update your PC and mobile device as below:

Please initialize your app after it is updated.

  • PC app: In Microsoft Store, search for and update the Virtoo by LG app.

  • Smartphone app: In Google Play or App Store, search for and update the Virtoo by LG app.

Parent topic: Using Software