Ice

The automatic icemaker does not produce ice or produces a small amount of ice.

Cause

Did you install the appliance recently?

Solution

The ice maker produces ice normally when approximately 48 hours have passed after the appliance is installed.

Cause

Did you connect the water supply pipe to the appliance and open the supply valve?

Solution

Connect the water supply pipe to the appliance and open the supply valve completely.

Cause

Is the water supply hose bent?

Solution

Cause

Have you dispensed a large amount of ice recently?

Solution

It takes approximately 24 hours to produce more ice in the automatic icemaker. Please wait.

Cause

Did you set the ice maker switch or the automatic icemaker button on the control panel to ON?

Solution

Press I on the automatic icemaker switch or set ON for the automatic icemaker button on the control panel. (For more details on how to use, visit LG Electronics website or use your smart device.)

Cause

Is the temperature of the freezer compartment set too high?

Solution

If the set temperature is too warm, ice will be produced slowly or not at all. Set the Freezer temperature to -18 °C for normal operation of the automatic icemaker.

Cause

Have you been opening the appliance door frequently?

Solution

If you open the appliance door frequently, cold air will escape, lowering the speed of ice production. Do not open and close the appliance door frequently.

Cause

Is the appliance door completely closed?

Solution

If the appliance door is not completely closed, the temperature of the freezer compartment will increase, slowing down the ice production speed. Close the appliance door completely.

Ice is not dispensed.

Cause

Is the ice path blocked? (You can check the ice passage by separating the ice bucket.)

Solution

Ice may not be dispensed properly if the ice passage is blocked. Check the ice and clean the ice path regularly.