Abnormal Operation
If you experience any of the problems below while using the product, please check the following: There may be no problem with the product.
I cannot see some programmes.
Adjust the position or direction of the antenna.
Save the desired programmes in HOME button on the remote controlSetting buttonAdvanced Settings buttonProgrammesProgramme Tuning or Programme Manager.
The screen does not appear for some time after power-on.
This is because there is a noise-removal process to eliminate any possible noise that may appear during power-on. This does not mean the product is defective.
[EU] The SCART output signal is not normal.
When an application for playing multi-media files is running in the background, SCART output may not be available.
[SmartShare] When I enter a menu, the Loading message is always displayed.
The Loading message indicates the CPU and hardware booting time, network communication setup or communication time with SDP (device authorization and basic information download). It normally takes about 20 seconds.
Information on customer service for product problems is available in HOME button on the remote controlSetting buttonAdvanced Settings buttonGeneralAbout This TV on the TV.