The product does not work properly.

•Unplug the power cables and any external devices such as your TV, subwoofer, or amplifier from the product, then plug them in again.

The power does not turn on.

•Is the power cord plugged into the outlet properly?-Connect the power plug to the outlet correctly.

There is no sound or the sound is distorted.

•The volume of product or the connectedBluetoothdevice may be set to the minimum. Adjust the volume of product or the connectedBluetoothdevice to the appropriate level.•Using an external device with the maximized sound may distort the sound. Lower the volume of the external device to use.

Radio stations cannot be tuned in properly.

•The antenna is positioned poorly.•Reorient the antenna position to good reception.•The signal strength of the radio station is too weak.•Tune to the station manually.•No stations have been preset or preset stations have been cleared (when tuning by scanning preset channels). Preset some radio stations. ([See “Presetting the Radio Stations”on page14.)

The USB storage device is not recognized.

•The product may not support the file system of the USB storage device. Format the USB storage device and reconnect it. When formatting, check the supported USB storage device format available on the product and select an appropriate file system. ([See “Connecting the product to a USB storage device”on page36.)

Bluetooth connection failed.

•Check if theBluetoothsetting is enabled.•Turn off theBluetoothsetting and on again on theBluetoothdevice.•Make sure there are no obstacles between product and theBluetoothdevice.•Bluetoothpairing (connecting) may fail depending on theBluetoothdevice type and the surrounding environment.

The product does not operate normally.

•Use this product in a place where the temperature and humidity are not too high or low. If the problem continues, contact LG Electronics’ Customer Service Center.

The above solutions do not work.

•Initializes the settings of the product. Press and hold theBluetoothbutton on the product for 7 seconds or longer. ([See “Initializing the Software”on page43.)

Troubleshooting - LG xboom Power7000 High Power Speaker System

If you experience the following symptoms while using the product, please check them again. They may not be malfunctions.

Symptom	Cause and Solution
The product does not work properly.	• Unplug the power cables and any external devices such as your TV, subwoofer, or amplifier from the product, then plug them in again.
The power does not turn on.	• Is the power cord plugged into the outlet properly? - Connect the power plug to the outlet correctly.
There is no sound or the sound is distorted.	• The volume of product or the connected Bluetooth device may be set to the minimum. Adjust the volume of product or the connected Bluetooth device to the appropriate level. • Using an external device with the maximized sound may distort the sound. Lower the volume of the external device to use.
Radio stations cannot be tuned in properly.	• The antenna is positioned poorly. • Reorient the antenna position to good reception. • The signal strength of the radio station is too weak. • Tune to the station manually. • No stations have been preset or preset stations have been cleared (when tuning by scanning preset channels). Preset some radio stations. ([ See “Presetting the Radio Stations” on page 14.)
The USB storage device is not recognized.	• The product may not support the file system of the USB storage device. Format the USB storage device and reconnect it. When formatting, check the supported USB storage device format available on the product and select an appropriate file system. ([ See “Connecting the product to a USB storage device” on page 36.)
Bluetooth connection failed.	• Check if the Bluetooth setting is enabled. • Turn off the Bluetooth setting and on again on the Bluetooth device. • Make sure there are no obstacles between product and the Bluetooth device. • Bluetooth pairing (connecting) may fail depending on the Bluetooth device type and the surrounding environment.
The product does not operate normally.	• Use this product in a place where the temperature and humidity are not too high or low. If the problem continues, contact LG Electronics’ Customer Service Center.
The above solutions do not work.	• Initializes the settings of the product. Press and hold the Bluetooth button on the product for 7 seconds or longer. ([ See “Initializing the Software” on page 43.)

Before Reporting Product Malfunction