Top > TROUBLESHOOTING > Before Calling for Service > Error Messages

Error Messages

  • The indicator light next to the setting lights up or blinks when an error has occurred.

Water Plus LED Blinks

UNBALANCE ERROR

The load is too small.

  • Add additional items to allow the washer to balance the load.

Heavy articles are mixed with lighter items.

  • Always try to wash articles of somewhat similar weight to allow the washer to evenly distribute the weight of the load for spinning.

The load is out of balance.

  • Manually redistribute the load if articles have become tangled, preventing the automatic rebalancing from working properly.

Warm LED Blinks

INLET ERROR

Water supply faucets are not fully open.

  • Make sure that the water faucets are fully open.

Water inlet hoses are kinked, pinched, or crushed.

  • Make sure that the hoses are not kinked, pinched or crushed behind or under the washer. Be careful when moving the washer during cleaning or maintenance.

Water inlet filters are clogged.

  • Clean the inlet filters. See MAINTENANCE.

Water supply pressure to faucet or house is too low.

  • Check another faucet in the house to make sure that household water pressure is adequate and flow is not restricted.

  • Disconnect the water inlet hoses from the washer and run a few gallons of water through the hoses to flush out any dirt.

  • If flow is too low, contact a plumber to have the water supply lines repaired.

Water supply connected with leak-limiting hoses.

  • The use of hoses designed to limit leaks is not recommended. Leak-limiting hoses can trip falsely and prevent the washer from filling.

Cold LED Blinks

WATER OUTLET ERROR

Drain hose is kinked, pinched, or clogged.

  • Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under the washer.

The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the washer.

  • Move the end of the drain hose so that it is lower than 96 inches (2.4 m).

Control Lock LED ON

CONTROL LOCK FUNCTION

The control lock function is on to prevent anyone from changing cycles or operating the washer.

  • Turn off the control lock function in the control panel. See Control Lock under Options and Extra Functions.

Rinse+Spin LED Blinks

DRAIN FEATURE

Special drain feature

  • If the washer is paused during a cycle for more than 4 minutes, the cycle will be canceled and any water remaining in the tub will be drained.

  • This is not an error code. It indicates that the drain function is operating.

Door Lock and Control Lock LEDs Blink

LID ERROR

Lid is not closed properly.

  • Close the lid properly.

  • If the lid is closed and this error message is still displayed, call for service.

Door Lock LED Blinks

LID LOCK ERROR

Lid is not locked properly.

  • Make sure that the lid is closed properly and press the Start/Pause button. You can hear the locking sound to lock the lid in the beginning of the cycle. The washer will not operate unless the lid is locked.

  • Make sure that nothing is caught under the lid, including shipping material or clothing.

  • Make sure that the latch mechanism is fully retracted.

  • If the lid is closed and this error message is still displayed, call for service.

Water Plus and Cold LEDs Blink

FOREIGN OBJECT ERROR

Foreign objects such as coins, pins, clips, etc., are caught between the pulsator and the inner tub.

  • Turn the washer off then on again. Select the Spin Only cycle to drain and spin the load.

  • When the Spin Only cycle is completed, empty the tub and find and remove any objects caught in the pulsator.

  • Always check pockets, etc., before washing to prevent error codes or damage to the washer or clothing.

Tub Clean LED Blinks

TUB CLEAN ALARM

It is time to run the Tub Clean cycle.

  • This is not an error code. It indicates that the Tub Clean cycle is running or needs to be run to clean the washer tub.

  • Not applicable for all models.

Rinse+Spin and Warm LEDs Blink

TEMPERATURE SENSOR ERROR

Control error

  • Unplug the washer and wait 60 minutes. Reconnect power and try again.

  • If the error code is still displayed, call for service.

Rinse+Spin and Cold LEDs Blink

OVERFLOW ERROR

Water level is too high due to a faulty water valve.

  • Close the water faucets, unplug the washer, and call for service.

Hot LED Blinks

PRESSURE SENSOR ERROR

The water level sensor is not working correctly.

  • Close the water faucets, unplug the washer, and call for service.

Heavy Soil and Cold LEDs Blink

MOTOR LOCKED ERROR

A motor error has occurred.

  • Allow the washer to stand for 30 minutes and then restart the cycle.

  • If the error code is still displayed, call for service.

Heavy Soil LED Blinks

CLUTCH ERROR

Clutch error

  • Mechanical failure

  • Unplug the washer and call for service.

Heavy Soil and Warm LEDs Blink

SUPPLY VOLTAGE ERROR

Supply voltage is not correct.

  • Please call LG service center. You can find your local LG service center phone number onback cover page.