Top > SMART FUNCTIONS > LG ThinQ Application

LG ThinQ Application

This feature is only available on models with Wi-Fi.

The LG ThinQ application allows you to communicate with the appliance using a smartphone.

Contains Topics

LG ThinQ Application Features

Communicate with the appliance from a smartphone using the convenient smart features.Smart DiagnosisIf you experience a problem while using the appliance, this smart diagnosis feature will help you diagnose the problem.SettingsAllows you to set various options on the appliance and in the application.In the following cases, you must update the network information for each appliance in the LG ThinQ application under Device Cards > Settings > Change Network.wireless router is changedwireless router password is changedInternet service provider is changedThe application is subject to change for appliance improvement purposes without notice to users.Functions may vary by model.

Installing LG ThinQ Application and Connecting an LG Appliance

Scan the QR code attached to the product using the camera or a QR code reader application on your smartphone.Search for and install the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone.Run the LG ThinQ application and sign in with your existing account or create an LG account to sign in.Touch the add (~) button on the LG ThinQ application to connect your LG appliance. Follow the instructions in the application to complete the process.To verify the Wi-Fi connection, check that the Wi-Fi indicator on the control panel is lit.The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual.LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection.The surrounding wireless environment can make the wireless network service run slowly.If the distance between the appliance and the wireless router is too far, the signal strength becomes weak. It may take a long time to connect or installation may fail.If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength.The network connection may not work properly depending on the Internet service provider.The Wi-Fi connection may not connect or may be interrupted because of the home network environment.The appliance cannot be connected due to problems with the wireless signal transmission. Unplug the appliance and wait about a minute before trying again.The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer.If the security protocol of the router is set to WEP, you may fail to set up the network. Please change it to other security protocols (WPA2 is recommended) and connect the product again.To disable the Wi-Fi function, press and hold the Wi-Fi button for 3 seconds. The Wi-Fi indicator will be turned off.To reconnect the appliance or add another user, press and hold the Wi-Fi button for 3 seconds to temporarily turn it off. Run the LG ThinQ application and follow the instructions in the application to connect the appliance.

Declaration of Conformity

Hereby, LG Electronics declares that the radio equipment type Refrigerating Appliance is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address:http://www.lg.com/global/support/cedoc/cedoc#

Radio Equipment Specifications

TypeOperating Frequency RangeOutput Power (Max.)Wireless LAN2 400 MHz - 2 483,5 MHz< 100 mWBluetooth*1 This feature is only available on some models.For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm between the device and the body.

Open Source Software Notice Information

To obtain the source code that is contained in this product, under GPL, LGPL, MPL, and other open source licenses that have the obligation to disclose source code, and to access all referred license terms, copyright notices, please visit https://opensource.lge.com. LG Electronics will also provide open source code to you for a charge covering the cost of performing such distribution upon email request to opensource@lge.com.This offer is valid to anyone in receipt of this information for a period of three years after our last shipment of this product.