Using Audible Diagnosis to Diagnose Issues
This control panel is only available on some models.
Follow the instructions below to use the audible diagnosis method.
Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.
- Control Panel 1: On the Freezer Door*1
Press the Lock button to activate the lock function.
If the display has been locked for over 5 minutes, you must deactivate the lock and then reactivate it.
Press and hold the Fridge button for 3 seconds or longer.
Open both fridge and freezer door, and then hold the phone near the speaker hole.
After the data transfer is complete, the diagnosis will be displayed in the application.
- Control Panel 2: Inside the Fridge*1
Open the freezer door and close the fridge door.
Close and open the freezer door 5 times in 8 seconds until the LED lamp blinks.
Hold the phone near the speaker hole.
After the data transfer is complete, the diagnosis will be displayed in the application.
For best results, do not move the phone while the tones are being transmitted.