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Cooking

Oven will not work

Cause

Plug on appliance is not completely inserted in the electrical outlet.

Solution

  • Make sure electrical plug is plugged into a live, properly grounded outlet.

Cause

A fuse in your home may be blown or the circuit breaker tripped.

Solution

  • Replace the fuse or reset the circuit breaker.

Cause

Oven controls improperly set.

Solution

  • See the "Operating the Oven" section in the Operation chapter.

Cause

Oven too hot.

Solution

  • Allow the oven to cool to below locking temperature.

Steam is exhausted through the oven vent.

Cause

Cooking foods with high moisture produces steam.

Solution

  • This is normal.

Appliance does not operate.

Cause

Cord is not plugged in correctly.

Solution

  • Make sure cord is plugged correctly into outlet. Check circuit breakers.

Cause

Service wiring is not complete.

Solution

  • Contact your electrician for assistance.

Cause

Power outage.

Solution

  • Check house lights to be sure. Call your local electric company for service.

Oven smokes excessively during grilling.

Cause

Oven is not installed properly.

Solution

  • Refer to the Installation Guide.

Cause

Meat too close to the element.

Solution

  • Reposition the rack to provide proper clearance between the meat and the element. Preheat grill element for searing.

Cause

Meat not properly prepared.

Solution

  • Remove excess fat from meat. Cut remaining fatty edges to prevent curling.

Cause

Grease has built up on oven surfaces. Old grease or food spatters cause excessive smoking.

Solution

  • Regular cleaning is necessary when grilling frequently.

Food does not bake or roast properly

Cause

Oven controls improperly set.

Solution

  • See the "Operating the Oven" section in the Operation chapter.

Cause

Rack position is incorrect or the rack is not level.

Solution

  • See the "Operating the Oven" section in the Operation chapter.

Cause

Incorrect cookware or cookware of improper size being used.

Solution

  • See the "Operating the Oven" section in the Operation chapter.

Food does not grill properly

Cause

Oven controls improperly set.

Solution

  • Make sure you select the Grill mode properly.

Cause

Improper rack position being used.

Solution

  • See the Recommended Grilling Guide.

Cause

Cookware not suited for grilling.

Solution

  • Use grilling pan and grid.

Cause

In some areas the power voltage may be low.

Solution

  • Preheat the grill element for 5-7 minutes.

Moisture collects on oven window or steam comes from oven vent

Cause

This happens when cooking foods high in moisture.

Solution

  • This is normal.

Cause

Excessive moisture was used when cleaning the window.

Solution

  • Do not use excessive moisture when cleaning the window.

Warm air venting into kitchen after oven has been turned off.

Cause

Warm air exhaust is needed to maintain and cool down oven temperatures. It turns off automatically when the heat cools to a safe temperature.

Solution

  • This is normal.

Oven will not steam cook

Cause

Improper assembly

Solution

  • Make sure to insert the water tank into correct position in the control panel.

Cause

The drain in the water tank may be clogged with hard water scale.

Solution

  • If this happens, the descaling function must be run before the steam function can be used.

Water pools in the bottom of the oven during or after steam cooking

Cause

During steam cooking, the water in the water tank is transferred to the bottom of the oven.

Solution

  • It is normal for water to fill the bottom of the oven during or after the Steam function.

  • If the water leaves mineral deposits on the oven bottom, remove the deposits with a cloth or sponge soaked in vinegar.

White residue appears on the oven bottom after steam cooking

Cause

Using hard water in the water tank can result in hard water scale on the oven bottom.

Solution

  • To remove mineral deposits that remain on the oven bottom, use a cloth or sponge soaked in vinegar or a weak citric acid solution.