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Performance

Poor stain removal

Cause

Previously set stains.

Solution
  • Articles that have been previously washed may have stains which have been set. These stains may be difficult to remove and may require hand washing or pre-treating to aid in stain removal.

Staining

Cause

Bleach or softener is dispensed too soon.

Solution
  • Dispenser compartment is overfilled. It makes bleach or softer dispensed rapidly. Always measure bleach or softener to prevent overfilling.

  • Close the detergent dispenser slowly.

Cause

Bleach or softener was added directly to the clothes in the drum.

Solution
  • Always use the detergent dispenser to ensure that bleach or softener is properly dispensed at the right time in the programme.

Cause

Clothes were not properly sorted.

Solution
  • Always wash dark colours separately from light colours and whites to prevent discoloration.

  • Never wash heavily soiled items with lightly soiled items.

Wrinkling

Cause

Appliance is not unloaded promptly.

Solution
  • Always remove items from the appliance as soon as the programme is complete.

Cause

Appliance is overloaded.

Solution
  • The appliance can be fully loaded, but the drum should not be tightly packed with items. The door of the appliance should be closed easily.

Cause

Hot and cold water supply hoses are reversed.

Solution
  • Hot water rinse can set wrinkles in garments. Check the supply hose connections.

Cause

Spin speed may be too high.

Solution
  • Set the spin speed to suit the garment type.