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Noises You Might Hear

Rattling and clanking noise

Cause

Foreign objects, such as keys, coins, or safety pins may be in the drum.

Solution
  • Stop the appliance, check the drum for foreign objects. If the noise continues after the appliance is restarted, call for service.

Thumping sound

Cause

Heavy clothes may produce a thumping sound. This is usually normal.

Solution
  • If the sound continues, the appliance is probably out of balance. Stop and redistribute the clothes.

Cause

The clothes may be out of balance.

Solution
  • Pause the programme and redistribute the clothes after the door unlocks.

Vibrating noise

Cause

Package materials are not removed.

Solution
  • Remove package materials.

Cause

The clothes may be unevenly distributed in the drum.

Solution
  • Pause the programme and redistribute the clothes after the door unlocks.

Cause

Not all levelling feet are resting firmly and evenly on the floor.

Solution
  • See the Levelling the Appliance instruction to adjust the levelling of the appliance.

Cause

Floor not rigid enough.

Solution
  • Check if the floor is sold and does not flex. See the Installation Place Requirements to select the proper location.