Water does not dispense.
Did you shut off the valve located at the connection to the water source?
Open the valve.
Did you unplug the power plug from the outlet socket?
Plug the power plug into the outlet socket correctly.
The appliance might have been broken if you still can not dispense water when you press the ^ button or the paddle.
Contact your distributor, supplier or dealer.
Did you lock the hot water on the control panel?
To unlock the hot water, press the Hot button for 3 seconds.
Water is dispensing slowly.
Is the ^ light on the control panel orange? Filter(s) will slowly become more clogged by the contaminants as they filter out, slowing water flow.
Replace a new water filter.
Something may be blocking water flow. Is a section of hosing pinched?
Check the hoses.
The up-down moving tap does not move.
The up-down moving tap indicator does not light up?
To activate the automatic up-down water tap, press the Volume button for 3 seconds.
The outlet/internal pipe sterilization function do not work.
Did you shut off the valve located at the connection to the water source?
Open the valve.
Is there anything wrong with the appliance even though solving measures?
Contact an LG Electronics customer information centre.
Cold water does not dispense.
Did you carry out internal water pipe sterilization function?
Internal water pipe sterilization may result in cold water not being cold enough for up to two hours.
It keeps making sounds in case of volume step is mute.
Did you carry out sterilization or filter replacement function?
Even when mute is set, voice guidance is provided for sterilization and some setting functions because of safety.
When touching filter cover, it feels warm or a little hot.
Outlet sterilization or internal pipe sterilization is in progress?
When the sterilization is in progress, the inside of filters will also be sterilized as hot water passes, so it may feel temporarily hot when touching filter cover.