Sound Bar Quick Guide

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Sound Bar Quick Guide

Soundbar Quick Guide

Sound Bar Quick Guide> content1.html

Sound Bar Quick Guide

Sound Bar Quick Guide>Installing and using the Product> content2.html

Sound Bar Quick Guide

Installing and using the Product

a Connect the sound bar to your TV via an optical cable or an HDMI cable.

A Sound bar
B Remote Control Receiver / Status Display
C Rear Speakers / Wireless Receiver (Sold separately, SPQ8-S)
D Wireless Subwoofer - Install it close to the sound bar.
E External Device - (Blu-ray player, game console, etc.)

b If you are using an external device (ex. Blu-ray player, game console, etc.), connect it to the sound bar via an HDMI cable.
c If you purchased the rear speakers and wireless receiver separately, connect the rear speakers to the wireless receiver via a speaker cable. When connecting the rear speakers to the wireless receiver, connect the black striped cable to the negative terminal of each speaker and the remaining cable to the positive terminal of each speaker.
d Connect to power in the following order: wireless subwoofer [ wireless receiver [ sound bar. Then, turn on the sound bar. When the connection is automatically established with the sound bar, the LEDs on the wireless subwoofer and the wireless receiver will light up green. ([ See “Connecting the Product” on page 6.)
e Using the product with your TV ([ See “Connecting with an Optical Cable”, “Connecting with an HDMI Cable”, “Connecting via Bluetooth” on page 43, 45, 47.)
A Press the Function button repeatedly until “OPT/HDMI ARC” appears on the status display.
B On your TV's settings, set the output speaker to [HDMI ARC], [Optical], or [External Speaker].
C When the TV is properly connected to the product, “OPT”, “ARC”, or “E-ARC” will appear on the status display with a sound.
f Connecting the product to your smartphone via Wi-Fi ([ See “Connecting with a Smartphone via Wi-Fi” on page 26.)
A Connect your smartphone to Wi-Fi.
B Install the LG Sound Bar app on Google Play or the App Store.
C Run the LG Sound Bar app and follow the instructions.
D The product will connect to your smartphone and you can control the product with LG Sound Bar app.
g Connecting the product to your smartphone via Bluetooth ([ See “Connecting via Bluetooth” on page 51.)
A Tap the Settings button on your smartphone and select Bluetooth. Turn on the Bluetooth function. (Off > On)
B Press the Bluetooth pair button. After a moment, you will see “BT READY” on the status display.
C Find and tap “LG_Speaker_DS90QY_XXXX” or the name you registered on the Google Home app.
D When the product is connected to your smartphone via Bluetooth, you can see the status display change from “PAIRED” [ “Connected Bluetooth device name” [ “BT”.

Manually connecting the sound bar to the wireless subwoofer or wireless receiver ([ See “Connecting the wireless subwoofer manually”, “Manual connection” on page 8, 10.)

If you see a red LED on the back of the wireless subwoofer or on the front of the wireless receiver, it means that the sound bar is not connected to the speakers. If this is the case, connect them in the following order.

A Press the Power button on the sound bar to turn it off.
B Press the PAIRING button on the back of the disconnected wireless subwoofer or wireless receiver. Check if each LED blinks green.

If you still see a red LED on the back of the wireless subwoofer, press and hold the button on the back of the subwoofer again.

C Press the Power button on the sound bar to turn it on.
D When the connection is established, you will see a green LED light on the back of the wireless subwoofer or on the front of the wireless receiver light up green.

Table of Contents

Sound Bar Quick Guide

2 Installing and using the Product

Installation

6 Connecting the Product

12 Enjoying enhanced sound

26 Connecting with a Smartphone via Wi-Fi

30 Resetting the Product

Exploring the Product

31 Front

33 Back

34 Exploring Remote Control

Connecting to the TV

43 Connecting with an Optical Cable

45 Connecting with an HDMI Cable

47 Connecting via Bluetooth

Connecting to an External Device

48 Connecting with an HDMI Cable

50 Connecting with an Optical Cable

Using the Product as an Audio System

51 Connecting via Bluetooth

54 Connecting to a USB Storage Device

56 Using the LG Sound Bar app

57 Compatible with Google Assistant

58 Works with Apple AirPlay

59 Spotify Connect

60 Works with Alexa

61 Tidal Connect

Mounting the Product to a Wall

62 Checking before mounting to a wall

64 Mounting the Product to a Wall

Safety Precautions

66 Safety and Regulatory

Before Reporting Product Malfunction

69 Troubleshooting

Appendix

75 Specifications

77 Registered Trademarks and Licenses

79 What You Need to Know about Network Services

79 Open Source Software Notice Information

80 Handling the Product

Installation

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Sound Bar Quick Guide

Installation

Installation>Connecting the Product> content4.html

Sound Bar Quick Guide

Connecting the Product

You can enjoy a richer sound by connecting the sound bar to the wireless subwoofer.

Connecting the wireless subwoofer automatically

After completing installation, the wireless subwoofer will automatically be connected to the sound bar. Connect the sound bar to the subwoofer in the following order.

a Plug the power cable into the wireless subwoofer.
b Plug the power cable connected to the wireless subwoofer into an outlet.
c Plug the power cable into the sound bar.
d Plug the power cable connected to the sound bar into an outlet.

e When the connection is automatically established, you will see the LED on the back of the wireless subwoofer light up green.

Checking the connection with the LED on the back of the wireless subwoofer

You can check the connection status by looking at the LED on the back of the wireless subwoofer.

LED Colour	Status
Blinking green	Connecting in progress
Green	Connected successfully
Red	Bad connection, or the subwoofer is in standby
Off	Power cable not connected

Connecting the wireless subwoofer manually

If you see a red LED on the back of the wireless subwoofer, it means that the sound bar is not connected to the subwoofer. If this is the case, connect them in the following order.

a Press the Power button on the sound bar to turn it off.
b Press the PAIRING button on the back of the wireless subwoofer. Check if the LED on the back of the subwoofer is blinking green. If you still see a red LED on the wireless subwoofer, press and hold the button on the back of the subwoofer again.

c Press the Power button on the sound bar to turn it on.
d When the connection is established, you will see the LED light on the back of the wireless subwoofer light up green.

Note

Install the sound bar as close to the wireless subwoofer as possible. The closer the distance between the sound bar and the wireless subwoofer, the better the sound quality.
Please ensure there are no obstacles between the sound bar and the wireless subwoofer.
To prevent wireless interference, maintain a distance of at least 1 m between the sound bar or the wireless subwoofer and any peripheral devices that generate strong electromagnetic waves (ex. wireless routers, microwave ovens, etc.).

Connecting the rear speakers to the wireless receiver (SPQ8-S, sold separately)

Automatic connection

After completing installation, the wireless receiver will automatically be connected to the sound bar. Connect the sound bar to the wireless receiver in the following order.

a Connect the speaker cables to the corresponding terminals on the rear speakers (left, right). Connect the black striped cable to the negative terminal and the other cable to the positive terminal.
b Connect the speaker cables on the rear speakers (left, right) to the wireless receiver.

Receiver Terminal Colour	Speaker Position
Blue	L Left rear
Grey	R Right rear

c Plug the power cable into the wireless receiver.
d Plug the power cable connected to the wireless receiver into an outlet.
e Press the Power button on the sound bar to turn it on.
f When the connection is automatically established, you will see the LED on the front of the wireless receiver light up green.

Note

Please only use the speakers provided with the product. Using other speakers may cause malfunction.
Connect the speaker cables to the corresponding terminals. Connect to the positive cable to the positive terminal and the negative cable to the negative terminal. An incorrectly connected cable will distort the sound or produce no bass.

Checking connection status with the LED colour

You can check the connection status with the LED on the front of the wireless receiver.

LED Colour	Status
Blinking green	Connecting In progress
Green	Connected successfully
Red	Bad connection, or the receiver is in standby
Off	Power cable not connected

Manual connection

If you see a red LED on the front of the wireless receiver, it means that the sound bar is not connected to the receiver. If this is the case, connect them in the following order.

a Press the Power button on the sound bar to turn it off.
b Press the PAIRING button on the back of the wireless receiver. Check if the LED on the front of the wireless receiver is blinking green.

c Press the Power button on the sound bar to turn it on.
d When the connection is established, you will see the LED light on the front of the wireless receiver light up green.

Note

Keep the rear speakers at least 30 cm away from the TV or monitor.
To prevent wireless interference, maintain a distance of at least 1 m between the sound bar or the wireless receiver and any peripheral devices that generate strong electromagnetic waves (ex. wireless routers, microwave ovens, etc.).

Attaching the ferrite core (optional)

A ferrite core may not be provided depending on national standards.

Attaching the ferrite core to the speaker cables

Attach the ferrite core to the cables to reduce radio noise.

a Pull Part [a] to open the ferrite core.
b Wind the wireless receiver's speaker cables twice around the ferrite core. A distance of about 18 cm is required between the wireless receiver and the ferrite core.
c Close the ferrite core until you hear a click.

Installation>Enjoying enhanced sound> content5.html

Sound Bar Quick Guide

Enjoying enhanced sound

The surround sound function and the Multi-channel Experience allow you to hear immersive 3D sound produced by multiple audio channels from the speakers, regardless of the channels in the originally recorded content.

For example, if you listen to music recorded in 2.0 channels with standard sound effects while the wireless rear speakers are connected, you can hear the following difference.

When the surround sound is off

When the surround sound is on

Note

Speaker positions are as follows.

A Front speakers
B Centre speaker
C Top speakers
D Top centre speaker
E Surround (Side) speakers
F Subwoofer
G Rear speakers

Setting up surround sound

a Press Settings button. The product enters the setting mode and you can see “OFF-AUTO POWER” or “ON-AUTO POWER”.

b While the “OFF-AUTO POWER” or “ON-AUTO POWER” is scrolling in the status display, press Left/Right button to select the surround sound setting. You can see the status of the surround sound, “OFF-SURROUND” or “ON-SURROUND”.

c While the “OFF-SURROUND” or “ON-SURROUND” is scrolling in the status display, press Up/Down button to turn on or off the surround sound.

Using Multi-channel Experience

Plays sound from all speakers to enhance surround sound regardless of the channel configuration of the input source.

You can control this function on the LG Sound Bar app.

Note

It may not work depending on the selected sound effect.

Surround sound function ON

When the surround sound function is turned on, sound is output from all connected speakers regardless of whether the Multi-channel Experience is turned on or off.

Sound Effects
Input	Output
Input	Rear speakers not connected	Rear speakers connected
All Sound Effects
2.0 channels
5.1 channels
7.1 channels or more
7.1.4 channels

Surround sound function OFF

When the surround sound function is turned off, sound is output differently from the connected speakers depending on whether the Multi-channel Experience is turned on or off.

Multi-channel Experience ON

Sound Effects
Input		Output
Input		Rear speakers not connected	Rear speakers connected
AI SOUND PRO Sound customised with artificial intelligence
2.0 channels
5.1 channels
7.1 channels or more
7.1.4 channels
STANDARD You can enjoy optimised sound.
2.0 channels
5.1 channels	DTS
5.1 channels	Other
7.1 channels or more
7.1.4 channels
CINEMA Cinematic 3D sound
2.0 channels
5.1 channels
7.1 channels or more
7.1.4 channels
CLEAR VOICE PRO Voice sound clear, improving the quality of voice sound
2.0 channels
5.1 channels
7.1 channels or more
7.1.4 channels
SPORTS Realistic sound like in a stadium
2.0 channels
5.1 channels
7.1 channels or more
7.1.4 channels
MUSIC Sound enriched with MERIDIAN technology
2.0 channels
5.1 channels	DTS
5.1 channels	Other
7.1 channels or more
7.1.4 channels
GAME Optimised sound for game
2.0 channels
5.1 channels
7.1 channels or more
7.1.4 channels
BASS BLAST (BASS BLAST+) Sound with reinforced bass
2.0 channels
5.1 channels
7.1 channels or more
7.1.4 channels

Multi-channel Experience OFF

Sound Effects
Input		Output
Input		Rear speakers not connected	Rear speakers connected
AI SOUND PRO Sound customised with artificial intelligence
2.0 channels
5.1 channels	DTS
5.1 channels	Other
7.1 channels or more
7.1.4 channels
STANDARD You can enjoy optimised sound.
2.0 channels
5.1 channels	DTS
5.1 channels	Other
7.1 channels or more
7.1.4 channels
CINEMA Cinematic 3D sound
2.0 channels
5.1 channels
7.1 channels or more
7.1.4 channels
CLEAR VOICE PRO Voice sound clear, improving the quality of voice sound
2.0 channels
5.1 channels	DTS
5.1 channels	Other
7.1 channels or more
7.1.4 channels
SPORTS Realistic sound like in a stadium
2.0 channels
5.1 channels	DTS
5.1 channels	Other
7.1 channels or more
7.1.4 channels
MUSIC Sound enriched with MERIDIAN technology
2.0 channels
5.1 channels	DTS
5.1 channels	Other
7.1 channels or more
7.1.4 channels
GAME Optimised sound for game
2.0 channels
5.1 channels	DTS
5.1 channels	Other
7.1 channels or more
7.1.4 channels
BASS BLAST (BASS BLAST+) Sound with reinforced bass
2.0 channels
5.1 channels
7.1 channels or more
7.1.4 channels

Installation>Connecting with a Smartphone via Wi-Fi> content6.html

Sound Bar Quick Guide

Connecting with a Smartphone via Wi-Fi

LG Sound Bar app allows you to connect the product to the network and to control the product.

Please check the following first.

Do you have a wireless router?
To connect your smartphone and the product via Wi-Fi, you must have a wireless router that is connected to the internet.
Make sure that they are both connected to the same Wi-Fi network.
If the wireless router signal is weak, it may not be able to connect. Move the router closer to the sound bar or reposition it away from obstacles.
Does your smartphone have Bluetooth enabled?
Enable Bluetooth on your smartphone.
If Bluetooth is enabled, you can easily connect to Wi-Fi. If Bluetooth is disabled, the product may not be registered on the LG Sound Bar app.
The LG Sound Bar app is available in the versions listed below.
Android™ OS: Version 6.0 or higher
iOS OS: Version 12 or higher
Minimum supported versions for each OS may change later.

Installing the app

Install the LG Sound Bar app on your smartphone. To install the LG Sound Bar app, you can scan the QR code with a QR code scan app or download on Google Play or the App Store.

Downloading with a QR code

a Scan the QR code below with a QR code scan app.
b You will be directed to a page where you can download the LG Sound Bar app. Tap the app to install it.

LG%20Sound%20Bar-Android_QR%20Code_15.png

(Android Phone OS)

LG%20Sound%20Bar-iOS_QR%20code_15_V2.png

(iPhone OS)

Downloading on Google Play or App Store

Go to the Google Play or the App Store on your smartphone and search for the LG Sound Bar app to install it.

(Android™ Phone)

(iPhone)

Note

Settings menu items may vary depending on the smartphone manufacturer and OS.
Google, Android, Google Play, Google Home and Chromecast built-in are trademarks of Google LLC.

Connecting with a Smartphone via LG Sound Bar app

You must connect the product to the smartphone via Wi-Fi on the LG Sound Bar app to use network services.

The app installation method differs depending on the smartphone.

a Find and tap the LG Sound Bar app installed on your smartphone.
b Follow the instructions on the LG Sound Bar app. You will need to agree to the terms of service, Chromecast guide screen, and location permission settings. Turn on Wi-Fi and Bluetooth.
c Select the product to connect. This product will be indicated as “LG_Speaker_DS90QY_XXXX”.

d Select a Wi-Fi network and enter the password.

e After completing product connection on the LG Sound Bar app, you will see “CONNECTED” appear on the status display on the product.

Note

If the router password contains some special characters (such as ` ' " + / \ ; : - _ ^ & () <>) or emoticons, the sound bar may not be connected. It is recommended to set a password using a combination of English letters and numbers.
It is recommended to set the security type of the wireless router to WPA2.
You can set up the product on Google Home app. For more information, please visit http://www.google.com/cast/setup/.
You can create a speaker group with Google Home app and add up to 4 devices as a speaker group. Adding too many devices may become inconvenient when listening to music.
If you want to check or change the registered home’s nickname or the product name, connect to the Google Home app and tap the Device Settingsbutton.
You cannot configure or control the product with the LG ThinQ app.

Installation>Resetting the Product> content7.html

Sound Bar Quick Guide

Resetting the Product

If the product is frozen and does not work, or if the network connection is unstable, you will need to reset it. If the Wi-Fi network has been changed, you will need to reset the product and connect it to your smartphone again.

How to reset

a Press and hold the Wi-Fi button on the top of the product until you hear a sound signal.
b You will see “RESET” appear on the status display, and all wireless network settings on the product will be cleared.

Note

Once you reset the product, you will also need to reconnect the product to the smartphone via Wi-Fi on the LG Sound Bar app.

How to deactivate the wireless network connection(s).

Press and hold the Power button for 3 seconds or longer to turn off the product.

Exploring the Product

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Sound Bar Quick Guide

Exploring the Product

Exploring the Product>Front> content9.html

Sound Bar Quick Guide

Front

a	Power This turns the product on/off. If you press and hold the Power button for longer than 3 seconds, Wi-Fi will disconnect and the product will no longer emit sound. Press the Powerbutton quickly to maintain the Wi-Fi connection for future use. Function Press the button repeatedly to select the desired function or input mode. WI-FI: Connects the product via Wi-Fi BT: Connects the product via Bluetooth OPT/HDMI ARC: Connects the product to a TV that supports an optical cable, ARC, E-ARC, or LG Sound Sync HDMI: Connects the product to an HDMI input port USB: Connects the product to a USB storage device Volume Adjusts the sound volume. Play/Pause This allows you to pause or play music. Bluetooth pair It allows you to pair your Bluetooth device such as a smartphone to this product for three minutes. ([ See “Connecting via Bluetooth” on page 51.) Wi-Fi It goes to the Wi-Fi function directly.
b	Built-in microphone This uses when operating the AI room calibration on LG Sound Bar app.
c	Remote Control Receiver This receives wireless signals from the remote control.
d	Status display Options such as input mode and volume are displayed in text. The status display can be controlled as auto, on, and off. ([ See “Using Display” on page 41.)

Note

To reduce power consumption, the product will automatically turn off after 15 minutes of no input signal from an external device.

Exploring the Product>Back> content10.html

Sound Bar Quick Guide

Back

a	HDMI IN Plug in an HDMI cable to connect an external device to the product.
b	HDMI d TV (eARC / ARC) Plug in an HDMI cable to connect the TV to the product.
c	USB port Plug in a USB storage device to play music with the product.
d	OPTICAL IN Plug in an optical cable to connect the TV to the product.
e	AC IN Plug in the power cord.

Exploring the Product>Exploring Remote Control> content11.html

Sound Bar Quick Guide

Exploring Remote Control

You can use the remote to control all functions of the product, from turning the power on/off to enabling cinematic sound.

Replacement of Battery

Use AA 1.5V batteries. Replace the two batteries by inserting them into the remote control in accordance with the directions indicated.

A Open the battery cover on the back of the remote control.
B Insert the batteries with the + and – ends corresponding to the markings.
C Close the battery cover.

Risk of fire or explosion if the battery is replaced by an incorrect type.

a	Power Turns the product on/off.
b	Volume Adjusts the sound volume.
c	Bluetooth pair It allows you to pair your Bluetooth device such as a smartphone to this product for three minutes. ([ See “Connecting via Bluetooth” on page 51.)
d	Sound Effects Press the button to select the desired sound field. AI SOUND PRO: Artificial intelligence selects the optimal sound settings to suit your content. STANDARD: You can enjoy optimised sound. CINEMA: Play content with 3D sound similar to a movie theater. CLEAR VOICE PRO: Voice sound clear, improving the quality of voice sound. SPORTS: Realistic sound like in a stadium. MUSIC: Experience premium sound technology from MERIDIAN. GAME: Optimised sound for game. BASS BLAST (BASS BLAST+): Bass sounds are enhanced.
e	Sound Tuning This adjusts the sound level of the connected speaker. Press the Sound Tuning button and then Left/Right button to select the desired speaker before you press the Up/Down button to increase/decrease the sound volume. Adjustable speakers and adjustment ranges are as follows: WF (Subwoofer): -15 - 6 C (Centre speaker): -6 - 6 OVC (Top speaker): -6 - 6 S (Surround (Side) speaker): -6 - 6 R (Rear Speaker): -6 - 6 TRE (Front speaker (treble)): -5 - 5 BAS (Front speaker (bass)): -5 - 5 Adjusting rear speakers level is applied only when the rear speakers are connected.
f	Mute This turns off the sound from the product.
g	Function Press the button repeatedly to select the desired input mode or function.
h	Information View the connected input source, Wi-Fi network or Bluetooth information. WI-FI: Connected app name BT: Connected Bluetooth device name OPT/ARC/E-ARC/HDMI: Current sound source USB: Current sound filename
i	Up/Down/Left/Right These buttons are used to adjust the settings of the convenient functions. Up/Down: This scrolls through the folders on the USB storage device. You can press the button to select the desired folder. Left/Right: If you play a previous song, press Left button. If you play a next song, press Right button.
j	Play/Pause If you play or pause a song, press this button. When listening to music on a USB storage device, you can select the play mode by pressing the button for 3 seconds or longer, then press Up/Down to select the desired Repeat option. OFF: Plays the files in order, then ends playback ONE: Plays the current file repeatedly FOLDER: Only plays the files in the folder on a loop ALL: Plays all files on a loop SHUFFLE: Plays a random file until all files are played, then ends playback
k	Settings It allows you to adjust the settings of this product: AUTO POWER, SURROUND, NIGHT TIME, TV REMOTE, DISPLAY. Press Settings button and select the setting by using Left/Right button before you press the Up/Down button to turn on/off the setting. AUTO POWER: When the TV or an external device is turned on or off, the product will also turn on or off automatically. It is available only when the product is connected to the TV with an optical cable. ([ See “Using Auto Power” on page 39.) SURROUND: The surround sound function allows you to hear immersive 3D sound produced by multiple audio channels from the speakers, regardless of the channels in the originally recorded content. ([ See “Setting up surround sound” on page 13.) NIGHT TIME: This reduces the general sound volume, but raises the volume of soft and delicate sounds. This is useful when enjoying music or a movie late at night. ([ See “Using Night Time” on page 40.) TV REMOTE: This convenient function allows you to adjust the volume of the product with your TV’s remote control. ([ See “Controlling the product with your TV’s remote control” on page 38.) DISPLAY: The status display can be controlled as auto, on, and off. ([ See “Using Display” on page 41.)

Controlling the product with your TV’s remote control

The product volume can be adjusted with LG TV Remote control as well as other brands.

Functions controllable with a TV remote control

Volume, mute on/off

TV brands supported

LG, Panasonic, Philips, Samsung, Sharp Electronics, Sony, Toshiba, Vizio

Activating/Deactivating this function

a Press Settings button. The product enters the setting mode and you can see “OFF-AUTO POWER” or “ON-AUTO POWER”.

b While the “OFF-AUTO POWER” or “ON-AUTO POWER” is scrolling in the status display, press Left/Right button to select the TV remote setting. You can see the status of the TV remote, “ON-TV REMOTE” or “OFF-TV REMOTE”.

c While the “ON-TV REMOTE” or “OFF-TV REMOTE” is scrolling in the status display, press Up/Down button to turn on or off the TV remote.

Note

Press the Settings button on the TV remote control to check if the TV's audio output is set to [External Speaker].
You cannot control the product with the LG TV's Magic Remote Control.
When the SIMPLINK or Sound Sync functions of the TV are turned on, this function may not work properly. Press the Settings button on the TV remote control to turn off this function.
This function may not work well when the unit and the TV are connected with an HDMI cable.

Using Auto Power

This function automatically turns the product on or off when the TV or external device is turned on or off.

When the connected device is turned on, the product turns on automatically and selects a function according to the input signal.

Activating/Deactivating the Auto Power function

a Press Settings button. The product enters the setting mode and you can see “OFF-AUTO POWER” or “ON-AUTO POWER”.

b While the “OFF-AUTO POWER” or “ON-AUTO POWER” is scrolling in the status display, press Up/Down button to turn on or off the Auto Power function.

Using Night Time

This reduces the general sound volume, but raises the volume of soft and delicate sounds. This is useful when enjoying music or a movie late at night.

Activating/Deactivating the Night Time function

a Press Settings button. The product enters the setting mode and you can see “OFF-AUTO POWER” or “ON-AUTO POWER”.

b While the “OFF-AUTO POWER” or “ON-AUTO POWER” is scrolling in the status display, press Left/Right button to select the Night time setting. You can see the status of the Night time, “ON-NIGHT TIME” or “OFF-NIGHT TIME”.

c While the “ON-NIGHT TIME” or “OFF-NIGHT TIME” is scrolling in the status display, press Up/Down button to turn on or off the Night time.

Using Display

The status display can be controlled as auto, on, and off.

Option	Status display
AUTO	Dimmed after 20 seconds of button input.
ON	Always on
OFF	Turned off after 20 seconds of button input.

Activating/Deactivating the Display function

a Press Settings button. The product enters the setting mode and you can see “OFF-AUTO POWER” or “ON-AUTO POWER”.

b While the “OFF-AUTO POWER” or “ON-AUTO POWER” is scrolling in the status display, press Left/Right button to select the Display setting. You can see the status of the Display, “AUTO-DISPLAY”, “ON-DISPLAY” or “OFF-DISPLAY”.

c While the “AUTO-DISPLAY”, “ON-DISPLAY” or “OFF-DISPLAY” is scrolling in the status display, Press Up/Down button to change the Display to “AUTO” or turn it on or off.

Connecting to the TV

Connecting to the TV> content12.html

Sound Bar Quick Guide

Connecting to the TV

Connecting to the TV>Connecting with an Optical Cable> content13.html

Sound Bar Quick Guide

Connecting with an Optical Cable

Transmit your TV’s audio to the product by connecting it to the TV with an optical cable. You can add a variety of 3D effects to the original audio to fill the room with a deep, rich sound.

Watching TV after connecting with an optical cable

a If the digital cable terminal has a cover, first remove the covers from both ends.

b Using an optical cable, connect the OPTICAL IN terminal on the back of the product to the Optical Digital Output (OPTICAL OUT) terminal on the TV as shown in the picture.

c Press the Function button repeatedly until “OPT/HDMI ARC” appears on the status display.

d Press the Settings button on the TV remote control to enter the [Speaker] menu and set the output speaker to [Optical] or [External Speaker]. Settings and menu items may vary depending on the TV manufacturer.

Note

If the optical input signal and the ARC signal attempt to connect at the same time, the ARC signal will take priority.

When you use an LG TV

You can adjust the volume with the LG TV remote control if the TV is connected to the product with an optical cable. You can only do so on a TV that supports the LG TV Sound Sync function. Check your TV’s user manual to see if your TV is supported.

Functions controllable with an LG TV remote control

Volume, mute on/off

Note

When the TV is properly connected to the product, “LGOPT” will appear on the status display.
When using the product with an LG TV remote control, the volume and mute status set on the TV will automatically be applied to the product.
You can still use the product’s remote control even after connecting it to an LG TV.
To use LG Sound Sync, you may have to change the sound setting of your TV. It may vary depending on the TV.

Connecting to the TV>Connecting with an HDMI Cable> content14.html

Sound Bar Quick Guide

Connecting with an HDMI Cable

You can transmit TV audio to the product by connecting the TV to the product with an HDMI cable. Add a variety of 3D effects to the original audio to fill the room with a deep, rich sound.

Watching TV after connecting with an HDMI cable

a Using the HDMI cable, connect the HDMI d TV (eARC / ARC) terminal on the back of the product to the HDMI IN (ARC) terminal on the TV as shown in the picture.

b Press the Function button repeatedly until “OPT/HDMI ARC” appears on the status display.

c Press the Settings button on the TV remote control to enter the [Speaker] menu and set the output speaker to [HDMI ARC]. Settings and menu items may vary depending on the TV manufacturer.
d When the TV is properly connected to the product, “ARC” or “E-ARC” will appear on the status display.

Note

E-ARC supports high-quality audio such as DTS-HD Master Audio™, DTS:X®, Dolby TrueHD, and Dolby Atmos®.
If you wish to use Dolby Atmos® or DTS:X®, the connected device and its content should support Dolby Atmos® or DTS:X®.
Ensure that your TV supports the eARC function before you turn on eARC from the Settings menu. For more information on how to use this function, please refer to your TV’s user manual. Settings may vary depending on the TV.
Use a certified cable with the HDMI logo.

SIMPLINK

SIMPLINK refers to the HDMI-CEC function that allows you to use a single TV remote control to easily operate an audio device or player connected to an LG TV via HDMI.
Functions controllable with a SIMPLINK-compatible LG TV remote control: Power on/off, volume control, mute on/off, etc.
For more information on how to set up SIMPLINK, consult your LG TV’s user manual.

Note

The SIMPLINK function may not work properly depending on the status of the product or other connected devices.
HDMI-CEC features by TV manufacturer: LG SIMPLINK, Sony BRAVIA Sync/Link, Philips EasyLink, Samsung Anynet+, etc.

Using WOW Orchestra with LG TV

The combination of the LG sound bar and the LG TV gives you the best listening experience to output sound simultaneously through both of them.

This function is automatically activated when the sound bar is connected to the TV and you can choose it on the sound out menu on the TV.

Note

Available on some LG TV and sound bar models
It operates according to the audio codec supported by the TV.
This function can only operate with an HDMI cable connection and LG WOWCAST connection.
Be sure to enable e-ARC on the TV.
The messages displayed on the TV may differ depending on the model.
Refer to the TV's instruction manual for more details on settings.

Connecting to the TV>Connecting via Bluetooth> content15.html

Sound Bar Quick Guide

Connecting via Bluetooth

Bluetooth is a technology that wirelessly connects electronic products around you.

Connect the product to a TV via Bluetooth and enjoy your TV audio in high quality.

Watching TV after connecting it wirelessly

a Press the Bluetooth pair button. After a moment, “BT READY” appears on the status display.

b Press the Settings button on the TV remote control and enter the [Speaker] menu to set the output speaker to [Bluetooth].
c Find and tap “LG_Speaker_DS90QY_XXXX” or the name you registered on the Google Home app.
d When the product is connected to the TV via Bluetooth, you can see the status display change from “PAIRED” (Connected) [ “Connected TV name” [ “BT” (Ready to use).

Note

View or change the name of the product in the Settings menu on the first screen of the Google Home app. If you assigned the nickname “Living Room Cinema” in the Google Home app, it will be displayed on TV as “Living Room Cinema”.
For Bluetooth devices, characters that cannot be displayed (ex. Korean Hangul) are shown as ‘-’ on the product status display.
Press the Information button on the remote control to check the name of the connected Bluetooth device. You will see the name of the connected Bluetooth device appear on the status display.

Connecting to an External Device

Connecting to an External Device> content16.html

Sound Bar Quick Guide

Connecting to an External Device

Connecting to an External Device>Connecting with an HDMI Cable> content17.html

Sound Bar Quick Guide

Connecting with an HDMI Cable

Connect the TV and external device (game console, DVD player, etc.) with an HDMI cable and enjoy a deep and rich sound.

Connecting an external device via HDMI

a Connect an external device such as a DVD or Blu-ray player. Following the picture below, connect the HDMI OUT terminal of the device to the HDMI IN terminal on the back of the product.
b Using the HDMI cable, connect the HDMI d TV (eARC / ARC) terminal on the back of the product to the HDMI IN (ARC) terminal on the TV.

c Press the Function button repeatedly until “HDMI” appears on the status display.

d When the external device is properly connected to the product, you can listen to the sound of the device. When playing the video with Dolby Atmos® or DTS:X® technology, either “DOLBY ATMOS” or “DTS:X” will appear on the status display.

Note

Dolby Atmos® or DTS:X® audio supports 5.1.3 channels. When the wireless rear speakers are connected, 7.1.3 channels are supported.
Please check the audio output settings in the Settings menu of your external device (ex. Blu-ray player or TV). The audio output should be set to [No encoding], [Bitstream], [Auto], or [Pass through]. For more information on how to set the output, please refer to your external device’s user manual.
Use a certified cable with the HDMI logo.

Connecting to an External Device>Connecting with an Optical Cable> content18.html

Sound Bar Quick Guide

Connecting with an Optical Cable

Connect the TV and external device (game console, DVD player, etc.) with an optical cable and enjoy a deep and rich sound.

Connecting an external device via optical cable

a Use the optical cable to connect the OPTICAL IN terminal on the back of the product to the OPTICAL OUT terminal of your external device (ex. TV, Blu-ray player) as shown in the picture.

b Press the Function button repeatedly until “OPT/HDMI ARC” appears on the status display.

c When the external device is properly connected to the product, “OPT” will appear on the status display.

Using the Product as an Audio System

Using the Product as an Audio System> content19.html

Sound Bar Quick Guide

Using the Product as an Audio System

Using the Product as an Audio System>Connecting via Bluetooth> content20.html

Sound Bar Quick Guide

Connecting via Bluetooth

You can play music files stored on a Bluetooth device, or run music apps to enjoy the music with this product.

Please check the following first.

Bluetooth devices to be connected to the product should meet the following specifications.
Bluetooth 5.0 technology
Codec: SBC, AAC
Steps to connect the device to the product may vary depending on the Bluetooth device type and model. For more information on how to connect the device, please refer to your external device’s user manual.

Select the [Bluetooth] from your smartphone's Settings menu.

Settings menu items may vary depending on your smartphone manufacturer and model.

a Turn on the product.
b Press the Bluetooth pair button. After a moment, “BT READY” appears on the status display.

c Tap the Settings ( / ) button on your smartphone and select Bluetooth.

(Android Phone)

(iPhone)

d Turn on the Bluetooth function. (Off > On)
e You will see a list of connectable devices on your smartphone. Find and tap “LG_Speaker_DS90QY_XXXX” or the name you registered on the Google Home app.

f When the product is connected to the smartphone via Bluetooth, you will see the status display change from “PAIRED” (Connected) [ “Connected Bluetooth device name” [ “BT” (Ready to use).
g If you cannot find the product “LG_Speaker_DS90QY_XXXX”, tap the Refresh button at the top right of the screen on the Android smartphone or turn the Bluetooth off and turn it on again on iPhone.

(Android Phone)

(iPhone)

h Run a Music app and listen to music on the smartphone.

Note

The closer the Bluetooth device is to the product, the better your connection.
If you pressed the Bluetooth pair button of the product and selected the “BT” option, but could not connect to the Bluetooth device, you will see “BT READY” on the status display. Check the status of the Bluetooth device.
When using Bluetooth, you should adjust the volume level to an appropriate level.
In the Bluetooth name of this product “LG_Speaker_DS90QY_XXXX”, “XXXX” is randomly generated four-digit numbers and alphabets.

Using the Product as an Audio System>Connecting to a USB Storage Device> content21.html

Sound Bar Quick Guide

Connecting to a USB Storage Device

Enjoy high-quality sound by connecting a USB storage device containing music files to the product.

Connecting the product to a USB storage device

a Plug the USB storage device into the USB port on the back of the product.

The product cannot play any devices connected via a USB storage device hub or a USB storage device cable.
The product cannot be connected to any USB storage device, USB type MP3 player, or card reader that requires a separate device drive to be installed.

b Press the Function button repeatedly until “USB” appears on the status display.

c When the product is properly connected to a USB storage device, the number of music files in the USB device will appear on the status display. Press the Play/Pause button on the remote control to enjoy the music.

Note

It is recommended that you purchase a separate USB gender changer to make it easier to plug in and out USB storage devices.
Purchase a USB gender changer with a USB 2.0 extension cable.
USB devices with a large storage volume may take several minutes to browse through files.
LG Electronics is not responsible for any data loss. Please always back up the data on your USB storage device to minimise damage caused by data loss.
Only FAT16/FAT32/NTFS formats are supported. exFAT format is not supported.

USB storage devices supported

MP3 player
Flash MP3 player
USB flash device
USB 2.0

This product may not recognise some USB storage devices.

Playable file specifications

File extension	Sampling frequency / Bitrate
MP3	32 kHz - 48 kHz / 8 kbps - 320 kbps
AAC	32 kHz - 48 kHz / 8 kbps - 320 kbps
OGG	32 kHz - 48 kHz / 64 kbps - 320 kbps

File extension	Sampling frequency
FLAC (16 bit/24 bit)	32 kHz, 44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz, 176.4 kHz, 192 kHz
WAV (16 bit/24 bit)	32 kHz, 44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz, 176.4 kHz, 192 kHz
MQA.FLAC (16bit/24bit)	44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz, 176.4 kHz, 192 kHz

Number of playable files: Up to 2,000
Maximum number of directories: Up to 200
This product cannot play files protected by DRM (Digital Rights Management).
This product cannot play video files from a USB storage device.

Using the Product as an Audio System>Using the LG Sound Bar app> content22.html

Sound Bar Quick Guide

Using the LG Sound Bar app

Controlling device functions

Run the LG Sound Bar app. You can easily set [Sound Effect] and [Night Time] and adjust the level of each speaker without a remote control.

Tap the Settings button on the first screen to change the settings of the sound bar.

Using AI Room Calibration

This technology allows you to analyse the sound coming from the product and fine-tune the audio settings. Please note that, when you start AI Room Calibration, the product may make a louder sound than expected.

Note

Some menus can be added to the home card, so you can use the menu more accessible.

Please check the following first.

Be aware that some features, specifications, applications, services and/or content (“Features”) may not be available in some countries. The Features may vary by country and are subject to change without notice. The Features may not be available in some languages. Please refer to lg.com for service status by country.

Using the Product as an Audio System>Compatible with Google Assistant> content23.html

Sound Bar Quick Guide

Compatible with Google Assistant

Control your device using just your voice with help from Google.

If you have a compatible Google Assistant-enabled device with Chromecast built-in, you can add this device in your Google Home app. You will be able to play, skip, or stop music, and change the volume - just ask Google.

Requirements

Google Assistant-enabled device (Sold Separately)
This product must be connected to the Internet.
This product must be set up in the Google Home app.

Using Chromecast built-in™

You can listen to your favorite music on this product using hundreds of Chromecast-enabled apps on your phone, tablet or laptop.

Chromecast%20built-in_1.png

Simply tap the Cast button from apps you already know and love. No new logins or downloads required. Use your phone to search, play, pause and turn up the volume from anywhere in the home.

For more information on Chromecast built-in, including a list of Chromecast-enabled apps you can cast from, visit g.co/cast/audio

To set up multiroom with other Chromecast-enabled speakers, download the Google Home app.

Using the Product as an Audio System>Works with Apple AirPlay> content24.html

Sound Bar Quick Guide

Works with Apple AirPlay

This product allow you to listen to the music from your iOS device through AirPlay.

Note

Make sure that this product and your iOS device are connected to the same Wi-Fi network.
Make sure that your iOS device is running iOS 11.4 or later.
The AirPlay 2–Enabled Speakers are needed to stream to multiple speakers.

Wi-Fi network setting with iOS device

a Turn on the product by pressing the Power button.
b On your iOS device, select the Settings and then Wi-Fi.
c Select “LG_Speaker_DS90QY_XXXX” on the SET UP NEW AIRPLAY SPEAKER.
d Make sure your home router is selected. In this step, you can change the product’s name of your choice and also you can set up a password. After completing the settings, select the Next.
e Select Done.

Stream music through AirPlay

From the Control Centre:

a Open the Control Centre on your iOS device.
b Tap AirPlay ().
c Choose your product to listen to music. You can choose one or more AirPlay 2 -enabled speakers.

From a music player app:

a Open a music player app.
b Tap AirPlay ().
c Choose your product to listen to music. You can choose one or more AirPlay 2 -enabled speakers.

Apple®, AirPlay®, iPad®, iPad Air®, iPad Pro® and iPhone® are trademarks of Apple Inc., registered in the U.S. and other countries.

Use of the Works with Apple badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards.

To control this AirPlay 2–enabled speaker, iOS 11.4 or later is required.

Using the Product as an Audio System>Spotify Connect> content25.html

Sound Bar Quick Guide

Spotify Connect

Use your phone, tablet or computer as a remote control for Spotify. Go to spotify.com/connect to learn how.

The Spotify Software is subject to third party licenses found here: https://www.spotify.com/connect/third-party-licenses.

Using the Product as an Audio System>Works with Alexa> content26.html

Sound Bar Quick Guide

Works with Alexa

Alexa lets you use your voice to control this product by speaking commands through an Alexa Built-in device. Alexa Built-in device is sold Separately.

Alexa setup flow

a Run the LG Sound Bar app and tap amazon alexa button on the first screen and then follow the instructions.

b Sign in to amazon.

How to use Alexa

Explicating targeting: Through Alexa Built-in devices (e.g. Amazon Echo), you can ask Alexa to play music on your [DS90Q]. For example, “Alexa, play jazz on [LG S90Q Soundbar]”.
Preferred Speaker: You can set one or more speakers so specific devices within a Smart Home Group plays music. You can set a speakers using the Alexa app.
Music casting from Alexa app: You can control music playback to your [DS90Q] remotely from the Alexa app.

Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.

Note

This service is provided by Amazon and can be terminated at any time. LG does not assume responsibility for service availability.
Amazon Alexa app screen is subject to change without prior notice.
This feature may not be available in some countries.
For more information, visit the web site
https://www.amazon.com/gp/help/customer/display.html?nodeId=202207000

Using the Product as an Audio System>Tidal Connect> content27.html

Sound Bar Quick Guide

Tidal Connect

Use your mobile or tablet as remote control for Tidal. Go to https://tidal.com/connect to learn how.

Mounting the Product to a Wall

Mounting the Product to a Wall> content28.html

Sound Bar Quick Guide

Mounting the Product to a Wall

Mounting the Product to a Wall>Checking before mounting to a wall> content29.html

Sound Bar Quick Guide

Checking before mounting to a wall

You can mount this product onto a wall.

When mounting the product to the wall, follow the instructions below.

Please check the following first.

It may be difficult to connect external devices and cables after wall-mounting. First, connect an external device with the proper connection cable to the product before mounting it to the wall.
Please note the following when you mount the product to the wall. Product damage or injury may occur during the process.
Do not put objects on top of the wall-mounted product.
Secure the product firmly to the wall using the fixing screws so that it does not fall off.
Ensure it is out of the reach of children. Pulling or shaking the mounted product may cause it to fall.
There are also speakers on the top of the product. When installing the product under the TV, install it 10 cm away from the bottom of the TV.

Components for mounting the product

Sound bar
Wall bracket
Sound bar screws
Wall bracket installation guide

Sold separately

Bracket screws
Wall plugs

Note

Screws and Wall Plugs are not supplied for mounting the product. We recommend the Hilti (HUD-1 6 x 30) for the mounting.

Mounting the Product to a Wall>Mounting the Product to a Wall> content30.html

Sound Bar Quick Guide

Mounting the Product to a Wall

a Find the wall bracket installation guide in the product package.
b Align the “TV Bottom Line” on the wall bracket installation guide with the bottom of the TV, and attach it to the wall. Align the centre of the wall-mounted TV with the part marked “TV Center” in the installation guide.

c With a pen, mark screw holes on the installation guide where the wall brackets will be attached.

d Drill screw holes in the marked positions on the installation guide.
e Remove the wall bracket installation guide from the wall.
f Fix the brackets firmly to the wall using the wall plugs and screws.

g Place the product on the brackets. Position the product on the brackets so the screw holes on the bottom of the product align with the screw holes on the wall bracket.

h Firmly attach the product to the wall brackets using the screws provided.

Safety Precautions

Safety Precautions> content31.html

Sound Bar Quick Guide

Safety Precautions

Safety Precautions>Safety and Regulatory> content32.html

Sound Bar Quick Guide

Safety and Regulatory

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK) NO USER-SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

	This lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
	The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

WARNING:

TO PREVENT FIRE OR ELECTRIC SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.
Do not install this equipment in a confined space such as a book case or similar unit.

CAUTION:

Do not use high voltage products around this product. (ex. Electrical swatter) This product may malfunction due to electrical shock.
No naked flame sources, such as lighted candles, should be placed on the apparatus.
Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to protect it from over heating. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product shall not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer’s instruction has been adhered to.
The apparatus should not be exposed to water (dripping or splashing) and no objects filled with liquids, such as vases, should be placed on the apparatus.
For safety marking information including product identification and supply ratings, please refer to the main label on the bottom or the other surface of the product.
Be careful to make sure children do not put their hands or any objects into the *speaker duct.
* speaker duct: A hole for plentiful bass sound on speaker cabinet. (enclosure)

CAUTION concerning the Power Cord

The Power Plug is the disconnecting device. In case of an emergency, the Power Plug must remain readily accessible.

Check the specification page of this owner’s manual to be certain of the current requirements.

Do not overload wall outlets. Overloaded wall outlets, loose or damaged wall outlets, extension cords, frayed power cords, or damaged or cracked wire insulation are dangerous. Any of these conditions could result in electric shock or fire. Periodically examine the cord of your device, and if its appearance indicates damage or deterioration, unplug it, discontinue use of the device, and have the cord replaced with an exact replacement part by an authorised service centre.

Protect the power cord from physical or mechanical abuse, such as being twisted, kinked, pinched, closed in a door, or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord exits the device.

For models using an adapter

Only use the AC adapter supplied with this device. Do not use a power supply from another device or another manufacturer. Using any other power cable or power supply may cause damage to the device and void your warranty.

For models using a battery

This device is equipped with a portable battery or accumulator.

CAUTION: Risk of fire or explosion if the battery is replaced by an incorrect type.

For models using a built-in battery

Do not store or transport at pressures lower than 11.6 kPa and at above 15,000 m altitude.

replacement of a battery with an incorrect type that can defeat a safeguard (for example, in the case of some lithium battery types);
disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion;
leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas; and
a battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas.

Symbols

: Alternating current (AC).

0 : Direct current (DC).

: This is a class II equipment.

1 : Standby power state.

! : The power is turned on.

: Danger voltage.

Before Reporting Product Malfunction

Before Reporting Product Malfunction> content33.html

Sound Bar Quick Guide

Before Reporting Product Malfunction

Before Reporting Product Malfunction>Troubleshooting> content34.html

Sound Bar Quick Guide

Troubleshooting

If you experience the following issues while using the product, please perform several checks, as they may not be malfunctions.

General Errors

Issue	Solution
The product does not work properly	Unplug the power cables and any external devices such as your TV, subwoofer, or amplifier from the product, then plug them in again. After resetting the product, connect your smartphone and Wi-Fi again. ([See “Connecting with a Smartphone via Wi-Fi” on page 26.) (Please beware that previous product settings may be lost.)
The power does not turn on	Is the power cord plugged into the outlet properly? Connect the power plug to the outlet correctly.
There is no sound	Is the volume set to minimum? Press the Volume button on the remote control to turn up the volume. If you are using an external device such as a set-top box, portable device, or Bluetooth device, adjust the volume of the external device. Is the mute function activated? If “MUTE” appears on the status display, the mute function is on. Press the Mute button to unmute. Is the correct product function selected according to the external device connected? Press the Function button to check if you selected the correct function.
The subwoofer does not produce sound	Is the product properly connected to the wireless subwoofer? If the LED on the back of the wireless subwoofer is blinking green or lit in red, it means it is not connected. If the connection is established, a green light will appear. Reconnect the product to the wireless subwoofer. ([ See “Connecting the Product” on page 6.)
The remote control does not work properly	When using the remote control, point it at the front of the product. Use the remote control within a 7-m radius of the product. Replace the batteries with new ones as needed.
The Auto Power function does not work	Check connection to external devices (ex. set-top box, portable device, Bluetooth device).
LG Sound Sync does not work	Check whether your TV supports LG Sound Sync. Check if the TV is properly connected to the product via an optical cable. Press the Settings button on the TV remote control to check if the function is turned on in [LG Sound Sync].
The product volume is low	Check the following and change the settings accordingly. Run the LG Sound Bar app, tap the Settings button on the first screen, and change the [DRC] function to [Off] on the [Sound Settings] menu. When the product is connected to a TV, press the Settings button on the TV remote control, select the [Speaker] menu, and change the [Digital Sound Output] setting from [PCM] to [AUTO] or [BITSTREAM]. If the product is connected to a playback device such as a DVD player or Blu-ray disc player, go to the connected device's Settings menu. Change the [Digital Sound Output] setting from [PCM] to [PRIMARY PASS-THROUGH] or [BITSTREAM]. Set the [DRC] of the connected device to [OFF]. If the product's Night Time mode is on, turn it off by pressing the Settings button and Left/Right and then Up/Down.
The product fails to recognise a USB storage device	The product may not support the file format of the USB storage device. Format the USB storage device and reconnect it. When formatting, refer to the USB storage device formats supported by the product and select an appropriate file format. ([ See “Connecting to a USB Storage Device” on page 54.)
A Bluetooth device cannot be paired	Press the Settings button on the Bluetooth device and check whether the Bluetooth function is enabled. If Bluetooth is enabled, turn it off and on, then try again. Remove any obstacles between the product and the Bluetooth device. Bluetooth pairing (connection) may not work properly depending on the Bluetooth device type or the surrounding environment.

Network Connection Errors

Issue

Solution

The product cannot be connected to the LG Sound Bar app

The connection may not be smooth when disturbed by other electric appliances that use radio waves, such as microwave ovens and medical equipment. Install the product 1 m away from other home appliances.
Turn off your wireless router and turn it on again.
Check if your smartphone's Wi-Fi function is turned on. You can check the Wi-Fi connection status in your smartphone's settings.
Check if the product and smartphone are on the same Wi-Fi network.

The product does not connect to the Wi-Fi network

Did you turn off the wireless router and turn it on again?
Turn off the product and then turn it on again.
Have you installed a new wireless router?
You will need to reconfigure the network settings of the product. ([ See "Connecting with a Smartphone via Wi-Fi" on page 26.)
Did you change the settings of the wireless router?
If the router password contains some special characters (such as ` ' " + / \ ; : - _ ^ & () <>) or emoticons, the sound bar may not be connected. It is recommended to set a password using a combination of English letters and numbers.
It is recommended to set the security type of the wireless router to WPA2.
Unplug the router and plug it in after 10 seconds. Then try to connect after network recovery.
Changing the wireless channel on your router can help reduce wireless interference. (Here is how to change the wireless channel of the most common routers. For the exact details, refer to your router's instruction manual.)

A Enter the IP address on your smartphone, PC, or MAC, or use the setup wizard CD to log into the router setup page. This can only be done when the router is connected to the network via Wi-Fi or an Ethernet cable.
B Find the wireless settings page and change the wireless channel of your 2.4 GHz / 5 GHz network. If the “Auto” channel is enabled, disable it and set up a specific channel.

If the router channel is 2.4 GHz, 6 ch / 11 ch
If the router channel is 5 GHz, 48 ch / 149 ch

C Save the settings and restart the wireless router.

Remove the power cable from the router, wait 5 seconds, and reconnect the power cable. When the router is completely powered on, try connecting it again.

App Errors

Issue

Solution

The app is not working properly

Do you get an error when running the app?
Check if the power of the device is turned on.
Check if the app you wish to run supports the operating system of your smartphone. You can visit the app manufacturer's website to confirm supported operating systems.
Check if you have the latest version of the app. Search for the app on Google Play or the App Store and check if an Update button appears next to it. If it is not the latest version, tap the Update button.
If the error is not resolved yet, try connecting by using another smartphone with the LG Sound Bar app installed.

Problems in Wireless Connection

Issue	Solution
There is radio interference	Install the product and the wireless subwoofer as close to each other as possible. Do not install the product on metal furniture. Wireless communication may not work properly in weak signal areas.
The Bluetooth connection is causing a malfunction or making noise	Do you hear noise or experience malfunctions when using Bluetooth? Do not let any part of your body contact the transceiver of the Bluetooth device or the product. Do not install the Bluetooth device on a wall or in a secluded spot. Remove any obstacles between the product and the Bluetooth device. Install the Bluetooth device near the product. When the Bluetooth device is too far from the product, Bluetooth may be disconnected or malfunctions may occur. Install the Bluetooth device 1 m away from devices that use the same frequency as the product, such as wireless routers, medical equipment, and microwave ovens.

Turning off the Demo Mode

Issue

Solution

The remote control does not work

Does the text on the status display remain unchanged, even if you press the Function button several times?
Do you only see the text “DEMO” in the status display?
The demo mode may be activated on the product. Unplug the product's power cable and plug it back in.
If the remote control still does not work, press the Volume button on the product to set the volume level at 2, the press and hold the Function button for about 5 seconds. If the currently selected function appears on the status display, it means that demo mode has been turned off.

Appendix

Appendix> content35.html

Sound Bar Quick Guide

Appendix

Appendix>Specifications> content36.html

Sound Bar Quick Guide

Specifications

General
Power Requirement	Refer to the main label.
Power Consumption	Refer to the main label.
Power Consumption	Networked standby: 2.0 W
Dimensions (W x H x D)	Approx. 1200.0 mm x 63.0 mm x 135.0 mm (including the base)
Operation Temperature Range	5 °C - 40 °C
Operation Humidity Range	5 % - 60 % RH
Bus Power Supply (USB)	5 V 0 500 mA
Available Digital Input Audio Sampling Frequency	32 kHz, 44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz, 176.4 kHz, 192 kHz
Available Digital Input Audio format	Dolby Digital, Dobly Digital Plus, Dolby TrueHD, Dolby Atmos, DTS Digital Surround, DTS-HD HRA, DTS-HD MA, DTS:X, IMAX DTS, IMAX DTS:X, PCM

Input/Output
OPTICAL IN	3.0 V (p-p), (optical audio connection terminal) × 1
HDMI IN	19-pin (Type A, HDMI™ connection terminal) × 1
HDMI d TV (eARC / ARC)	19-pin (Type A, HDMI™ connection terminal) × 1 4K resolution is supported for 4K sources applied with HDCP 2.3 (supported 4K@120 Hz (YCbCr 4:2:0)).

Amplifier (RMS output)
Total	570 W RMS
Front	45 W RMS×2 (Impedance: 4 Ω, THD 10 %)
Centre	40 W RMS (Impedance: 4 Ω, THD 10 %)
Surround (Side)	45 W RMS×2 (Impedance: 4 Ω, THD 10 %)
Top	45 W RMS×2 (Impedance: 4 Ω, THD 10 %)
Top centre	40 W RMS (Impedance: 4 Ω, THD 10 %)
Subwoofer	220 W RMS (Impedance: 3 Ω, THD 10 %)

Wireless Subwoofer
Power Requirement	Refer to the main label on the Wireless Subwoofer.
Power Consumption	Refer to the main label on the Wireless Subwoofer.
Type	1-way 1 speaker
Impedance	3 Ω
Rated power	220 W RMS
Max. Power	440 W RMS
Dimensions (W x H x D)	Approx. 201.7 mm x 407.0 mm x 403.0 mm

System
Wireless LAN (Internet antenna)	802.11a/b/g/n Wi-Fi network compatible

Rear Speakers and Wireless Receiver (SPQ8-S (SPQ8-S, S78S2-S)) (Sold Separately)

Wireless Receiver
Power Requirement	Refer to the main label on the wireless receiver.
Power Consumption	Refer to the main label on the wireless receiver.
Rear power	70 W RMS x 2 (3 Ω at 1 kHz, THD 10 %)
Dimensions (W x H x D)	Approx. 175.0 mm x 61.0 mm x 175.0 mm

Rear Speakers
Type	1-way 1 speaker
Impedance	3 Ω
Rated power	70 W RMS
Max. power	140 W RMS
Dimensions (W x H x D)	Approx. 100.0 mm x 140.0 mm x 100.0 mm

Design and specifications are subject to change without notice.

Appendix>Registered Trademarks and Licenses> content37.html

Sound Bar Quick Guide

Registered Trademarks and Licenses

All trademarks and trade names are the property of their respective owners.

Dolby, Dolby Vision, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright © 2012–2021 Dolby Laboratories. All rights reserved.

The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by LG Electronics is under license.

Other trademarks and trade names are those of their respective owners.

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade Dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc. (for companies headquartered in the U.S./Japan/Taiwan) or under license from DTS Licensing Limited (for all other companies). DTS, DTS:X, and the DTS:X logo are registered trademarks or trademarks of DTS, Inc. in the United States and other countries. © 2022 DTS, Inc. ALL RIGHTS RESERVED.

Manufactured under license from IMAX Corporation. IMAX® is a registered trademark of IMAX Corporation in the United States and/or other countries. For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc. (for companies headquartered in the U.S./Japan/Taiwan) or under license from DTS Licensing Limited (for all other companies). DTS and the DTS logo are registered trademarks or trademarks of DTS, Inc. in the United States and other countries. © 2022 DTS, Inc. ALL RIGHTS RESERVED.

LG Wi-Fi Sound Bar includes MQA technology, which enables you to play back MQA audio files and streams, delivering the sound of the original master recording. MQA and the Sound Wave Device are registered trade marks of MQA Limited © 2016

‘MQA’ or ‘MQA Studio’ indicates that the product is decoding and playing an MQA stream or file, and denotes provenance to ensure that the sound is identical to that of the source material. ‘MQA Studio’ indicates it is playing an MQA Studio file, which has either been approved in the studio by the artist/producer or has been verified by the copyright owner.

Appendix>What You Need to Know about Network Services> content38.html

Sound Bar Quick Guide

What You Need to Know about Network Services

All information, data, documents, correspondence, downloads, files, text, images, photos, graphics, videos, webcasts, publications, tools, resources, software, code, programs, applets, widgets, applications, products, and any other content (“Content”) and services and offerings (“Services”) made available by a third-party are provided under the sole responsibility of the service providers that produced them.

Withholding, removal, or suspension of any or all of these Content and Services are not restricted, and the use of and access to Contents and Services provided through LG Electronics products by the service providers may be changed anytime without prior notice.

If you have any demands or issues regarding Content and Services, you can refer to the service provider's website for the most up-to-date information. LG Electronics is not responsible for consumer services related to Content and Services, and does not undertake any obligations. Any questions or requirements regarding Content and Services should be fulfilled directly by the respective content and service providers.

It is clear that LG Electronics is not responsible for any Content or Services, or any change, removal, or suspension of each Content or Service, and does not certify or guarantee the use of or access to such Content or Services.

Appendix>Open Source Software Notice Information> content39.html

Sound Bar Quick Guide

Open Source Software Notice Information

To obtain the source code that is contained in this product, under GPL, LGPL, MPL, and other open source licenses that have the obligation to disclose source code, and to access all referred license terms, copyright notices and other relevant documents, please visit https://opensource.lge.com.

LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.

This offer is valid to anyone in receipt of this information for a period of three years after our last shipment of this product.

Appendix>Handling the Product> content40.html

Sound Bar Quick Guide

Handling the Product

When shipping the Product

Please save the original shipping carton and packing materials. If you need to ship the product, for maximum protection, re-pack the product as it was originally packed at the factory.

Keeping the exterior surfaces clean

Do not use volatile liquids such as insecticide spray near the product.
Wiping with strong pressure may damage the surface.
Do not leave rubber or plastic products in contact with the product for a long period of time.

Cleaning the product

To clean the product, use a soft, dry cloth. If the surfaces are extremely dirty, use a soft cloth lightly moistened with a mild detergent solution. Do not use strong solvents such as alcohol, benzine, or thinner, as these might damage the surface of the product.