Top > TROUBLESHOOTING > Before Calling for Service > Operation

Operation

Water is leaking.

Cause

House drain pipes are clogged.

Solution

  • Unclog waste pipes. Contact plumber if necessary.

Cause

Leakage is caused by improper installation of drain hose or clogged drain hose.

Solution

  • Clean and straighten the drain hose. Check and clean the drain filter regularly.

Appliance does not operate.

Cause

Control panel has powered off due to inactivity.

Solution

  • This is normal. Press the Power button to turn the appliance on.

Cause

Appliance is unplugged.

Solution

  • Make sure that the cord is plugged securely into a working outlet.

Cause

Water supply is turned off.

Solution

  • Turn the water supply tap completely.

Cause

Controls are not set properly.

Solution

  • Make sure that the programme is correctly set. Close the door and press the Start/Pause button.

Cause

Door or Drawer is open.

Solution

  • Close the door/drawer and make sure that nothing is caught under the door preventing it from closing completely.

Cause

Circuit breaker/fuse is tripped/blown.

Solution

  • Check house circuit breakers/fuses. Replace fuses or reset breaker. The appliance should be on a dedicated branch circuit. The appliance will resume the programme where it stopped once power is restored.

Cause

Control needs to be reset.

Solution

  • Press the Power button, then reselect the desired programme and press the Start/Pause button.

Cause

Start/Pause was not pressed after a programme was set.

Solution

  • Press the Power button, then reselect the desired programme and press the Start/Pause button. The appliance is turned off if the Start/Pause button is not pressed within a certain time.

Cause

Extremely low water pressure.

Solution

  • Check another tap in the house to make sure that household water pressure is adequate.

Cause

Washing machine is too cold.

Solution

  • If the washing machine has been exposed to temperatures below freezing for an extended period of time, allow it to warm up before pressing the Power button.

The drawer does not open.

Cause

The drawer cannot be opened for safety reasons once the appliance starts.

Solution

  • This is normal. You can safely open the drawer after H turns off.

Appliance is not filling properly.

Cause

Inlet filter clogged.

Solution

  • Make sure the inlet filters on the fill valves are not clogged.

Cause

Inlet hoses may be kinked.

Solution

  • Check that inlet hoses are not kinked or clogged.

Cause

Insufficient water supply.

Solution

  • Make sure that both hot and cold water taps are turned on all the way.

Cause

The door and drawer are open.

Solution

  • The Mini Washer will not operate if the lid is open. Close the lid and make sure that nothing is caught under the lid preventing it from closing completely.

Cause

Water level in the tub appears to be too low.

Solution

  • The fill level is optimized for the wash motion to achieve the best wash results.

Appliance does not drain water.

Cause

Drain hose is kinked, pinched, or clogged.

Solution

  • Make sure the drain hose is free of blockages, kinks, etc., and is not pinched behind or under the washing machine.

Cycle time is longer than usual.

Cause

The load is too small.

Solution

  • Add more items to allow the appliance to balance the loads.

Cause

Heavy articles are mixed with lighter items.

Solution

  • Always try to wash articles with similar weight in order to allow the appliance to evenly distribute the weight of the load for spinning.

Cause

The load is out of balance.

Solution

  • Manually redistribute the load if articles have become tangled.

Cycle end is delayed

Cause

Unbalance is detected or suds removing programme is on.

Solution

  • This is normal. The time remaining shown on the display is only an estimated duration. Actual time may vary.