Warranty

The LG Dryer comes with 2 + 8 year warranty, from the date of purchase, that comprises of 2 year warranty on all Parts (except Plastic Parts, Consumables, Loose Plastic Parts, Filters, Inlet / outlet hose and top cover) and thereafter 8 years Additional warranty on the Dual Inverter Compressor and Inverter Motor, from the date of purchase of the product, provided always that the warranty card bears the rubber stamp, date and signature of our Authorised Dealer.

8 YEAR ADDITIONAL WARRANTY ON DUAL INVERTER COMPRESSOR AND INVERTER MOTOR

The 8 year warranty on Dual Inverter Compressor and Inverter Motor will continue even after the expiry of 2 year period from the date of purchase. This warranty covers Dual Inverter Compressor and Inverter Motor only. During the additional warranty period, it does not cover any part such as PCB Assembly etc. Standard visiting charges will be applicable within the municipal limit of town where LG Electronics India Ltd. (LGEIL) has its Authorized Service center, Service outside municipal limit will attract to and fro traveling, other incidental expenses in addition to standard visiting charges, as prevailing from time to time. During the warranty period, only the part replaced or repaired shall be free of costs, but service charges shall always be payable by the customer.

TERMS & CONDITIONS

1. The warranty is confined to the first purchaser of the LG Dryer only & is non-transferable.

2. Repairs & replacements will be carried out by the dealer from whom the product has been purchased, or through the Authorized Service Centers of LGEIL. Customer may place their service call through the LG customer care or through the dealer from whom the product has been purchased. In case the customer shifts the place of residence during warranty period, it is advised to contact Authorized Service Center directly or call our help line.

3. Repairs under warranty shall be carried out by an authorized service personnel only. The details of centralized help lines are attached.

4. For units installed beyond municipal limits of the jurisdiction of company’s Authorized Service Center, it is responsibility of the purchaser to contact the nearest authorized service center and bring the unit to the authorized service center at its own cost and risk. All expenses incurred in collecting the units or parts thereof from the company’s authorized service center, as well as expenses incurred with deputizing of service personnel/technicians towards conveyance and other incidentals etc. will be borne by the customer. Local Charges for transportation and handling charges may vary from location to location. Customers are advised to verify before. In case the customer desires to bring the unit on its own to the Authorized Service Center, the same shall be at its own risks & consequences.

5. The concerned authorized service center will advise the customer whether to effect the repairs at site or at the authorized service center.

6. Call registered with the centralized helpline/Authorized service center, wherein only cleaning of the unit/parts in the unit due to dust accumulation on portions of the unit, general explanations/returning, are not to be considered as defects.

7. In case of repairs or replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. LGEIL may use parts that are new or refurbished and equivalent to new in performance and reliability. Replacement of parts would be purely at the discretion of LGEIL alone. In case the replacement of the entire unit is being made, (subject to the sole discretion of LGEIL), the same model shall be replaced and in the event such model has been discontinued, it shall be replaced with the model of price equivalent at the time of purchase.

8. In case of any damage to the product / customer abuse/ repairs by un-authorised personnels/ misuse detected/ by the Authorized Service Center personnel, the warranty conditions are not applicable and repairs will be done subject to availability of parts and on a chargeable basis only.

9. This warranty shall not cover any consequential or resulting liability, damage or loss to property or life arising directly or indirectly out of any defect in the LG Dryer. The company’s obligation under this warranty shall be limited to repair or providing replacement of defective parts only under the warranty period.

10. The company or its Authorized Service Center reserves the right to retain any part/s or component replaced at its discretion, in the event of a defect being noticed in the equipment during warranty period.

11. While the company will make every effort to carry out repairs at the earliest, it however is made expressly clear that the company is under no obligation to do so in a specified period of time.

12. Warranty does not cover accessories external to the equipment supplied by the dealer.

13. If any coloured internal or external components are replaced, there will be commitment to ensure that the shades match with the original or other components. The replaced shades, patterns, tints may vary from the customer’s unit due to continuous usage of the unit. Any matching components changed at customer’s request will be on chargeable basis except the component which actually needed.

14. In the event of any unforeseen circumstance, and spares not being available, the company’s prevailing depreciation policy rules may apply on the purchaser to accept as commercial solution in lieu of repairs.

15. Free Installation or Demo of the product, can be availed only once & within 3 months from the date of purchase.

16. Any extended warranty offered by LGEIL has to be supported by relevant proof.

17. Only courts in state of Delhi and places where LGEIL has its branch office shall have the jurisdiction for settling any claims, disputes arising under the warranty.

Warranty is not applicable in any of the following cases :

1. The warranty card is not completed properly at the time of purchase.

2. The completed warranty card is not presented to authorized service personnel at the time of service of the product.

3. The product is not operated according to instructions given in the Operating Instruction Booklet / Owner's Manual.

4. Defects are caused by improper or reckless use, which shall be determined by the company personnel.

5. Any repair work is carried out by persons other than authorized service personnel.

6. Defects are caused by due to causes beyond control like lightening, abnormal voltage, acts of God or while in transit to service center or purchaser’s residence.

7. The warranty is not valid in case, the serial number is deleted, defected or altered.

8. Damage to the product or any part/s due to transportation or shifting is not covered by warranty.

9. This warranty will automatically terminate on the expiry of the warranty period of 24 months, even if the LG Dryer may not be in use for any time during the warranty period for any reason. The warranty on Dual Inverter Compressor and Inverter Motor will automatically terminate on expiry of 8 years (after 2 year warranty period) even if the LG Dryer may not be in use for any time during the said period for any reason.

10. Defects caused by rodents bite or by pests and vermin ants/Insects/animals/birds etc.

11. Any accessory external to the equipment are supplied by dealer or LG.

12. The product is used for commercial purposes.

13. The product is used at any places such as public bathroom, lodging house, training center, dormitory etc.

14. The product has failed under certain conditions like waterlogging, flood, fire, misuse etc.

15. Any issue is caused by usage of 3rd party product like voltage stabilizer, power outlet socket, MCB, extension board etc.

CUSTOMER'S COPY

This card is valid only if it is filled in and stamped by our authorised dealer on the date of purchase.