Why does my washer make loud banging noises while it is filling with water?

This is actually a problem with the plumbing in your home. When the water valve in the washer shuts off, it can cause pipes in your home to move, resulting in a loud banging noise. This effect, called water hammer, can be reduced by installing an item called a water hammer arrestor. Add-on arrestors can be purchased through your local hardware or home improvement store.

Why is there so little water in my washer? How can it clean the clothes?

HE (High-Efficiency) washers are designed to properly wash your laundry while using a minimum amount of water and energy. Because the water volume is low, the small amount of detergent used is more concentrated in the water, resulting in excellent cleaning performance.

When I press a button, why does my washer beep and then nothing happens?

The Control Lock feature is turned on. To turn it off, press the Options button, turn the knob to select Control Lock, and press the 8(OK) button. Select Off and press the 8(OK) button.

Where should I pour powdered laundry products when doing my laundry?

If you are using powdered laundry detergent, load it in the manual detergent dispenser after removing the liquid detergent insert (where applicable). Powdered laundry agents or powdered color safe bleach should be put directly into the drum. These products can be put in the empty drum before loading or on top of the laundry after loading the washer.

When should I change the default ezDispense amounts?

If you simply want to use a bit more or less detergent for a single load, press the Options button and select Detergent Level or Softener Level to adjust the level for that load. If you are using a highly concentrated detergent or would just like to use more or less detergent or softener for every load, see the instructions in the Default Det. Dispense or Default Soft. Dispense under Additional Settings.

How do I calculate the correct default amount for my detergent?

Use the information on the detergent packaging. Divide the total number of fluid ounces in the container by the estimated number of loads for a medium or normal wash load. For example, if the bottle contains 100 fl. oz. and the package states that it washes 64 medium loads then 100/64 = 1.6 fl oz per load. If you generally use about half the manufacturer's recommended amount, set the default to 0.8 fl oz. Do not set the ezDispense default for more than the maximum recommended amount (for full loads). For additional assistance calculating, use the LG ThinQ app.

How do I use a special detergent for sportswear or hand washables?

Turn off the ezDispense function and use the manual dispenser.

Can I use powdered detergent in the ezDispense reservoirs?

Use the manual dispenser for powdered detergents. Do not put powders in the ezDispense reservoirs.

Why does my dryer take so long to dry clothes?

Proper airflow is critical to the efficient operation of clothes dryers. A lint filter which is full of lint or clogged with fabric softener sheet residue can reduce the airflow to the point that the time required to dry clothing will be greatly increased.

Why does my dryer start by itself every few minutes?

This is how the Fresh Care feature works. The dryer runs briefly every few minutes for up to 2 hours after the cycle finishes. This feature is designed to help prevent wrinkles from setting in when the dryer is not unloaded immediately after the cycle is finished.

How can I improve drying performance?

For best results, use a dedicated cycle suitable for the load. For example, use the Towels cycle for towels and the Jeans cycle for jeans. If you select a dedicated cycle and set the dry option, you will get better results. If you want to dry it more, choose the time-drying of the Dry Only cycle.

Why does the remaining drying time change or get longer?

The load size, types of fabric, and how wet clothes are at the start of the dry cycle will affect drying times. The remaining drying time may change based on the dryness detected by the sensor. The time can change during the drying process or in the last phase of drying. If the drain pump filter, lint filter, or condenser is clogged, it can also affect the drying time. Clean the filters and condenser regularly.