Wrinkling
Washer is not unloaded promptly.
Always remove items from the washer as soon as the cycle is complete.
Washer is overloaded.
The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer should close easily.
Hot and cold water inlet hoses are reversed.
Hot water rinse can set wrinkles in garments. Check the Inlet hose connectors.
Clothes dried too long (overdried).
Overdrying a load of laundry can lead to wrinkled clothes. Try a shorter drying time or use a lower dry level setting and remove items while they still retain a slight amount of moisture.
Clothes left in appliance too long after cycle ends.
Use the Fresh Care option. This option will tumble the clothes briefly every few minutes for up to 3 hours to help prevent wrinkling.
Staining
Bleach or softener dispensed too soon.
Dispenser compartment was overfilled or closed too quickly, causing the bleach or softener to dispense immediately. Always measure bleach, and never use more than 1 cup.
Bleach or softener was added directly to the wash load in the drum.
Always use the dispensers to ensure that laundry products are properly dispensed at the right time in the cycle.
Washer was not unloaded promptly.
Always remove items from the washer as soon as possible after the cycle is completed.
Clothes were not properly sorted.
Always wash dark colors separately from light colors and whites to prevent discoloration.
Never wash heavily soiled items with lightly soiled items.
Clean and dirty clothes are being dried together.
Use your appliance to dry only clean items. Soil from dirty clothes can transfer to the clean clothes in the same or later loads.
Clothes were not properly cleaned or rinsed before being placed in the appliance.
Stains on dried clothes could be stains that were not removed during the washing process. Make sure that clothes are being completely cleaned or rinsed according to the instructions for your washer and detergent. Some difficult soils may require pre-treating prior to washing.
Poor stain removal
Proper options are not selected.
Heavier soils and tougher stains may require extra cleaning power. Select the Heavy feature to boost the cleaning power of the selected cycle.
Previously set stains.
Articles that have previously been washed may have stains that have been set. These stains may be difficult to remove and may require hand washing or pre-treating to aid in stain removal.
Musty or mildewy odor in the washer
Incorrect or too much detergent has been used.
Use only HE (High-Efficiency) detergent in accordance with the manufacturer’s instructions.
Inside of the drum was not cleaned properly.
Run the Tub Clean cycle regularly.
Clothes are shrinking.
Garment care instructions are not being followed.
To avoid shrinking your clothes, always consult and follow fabric care instructions. Some fabrics will naturally shrink when washed. Other fabrics can be washed but will shrink when dried in a appliance. Use a low or no heat setting.
Lint on clothes.
Lint filter not cleaned properly.
Remove the lint from the filter before every load. With the lint removed, hold the filter up to a light to see if it is dirty or clogged. If it looks dirty, follow the cleaning instructions in the MAINTENANCE section. With some loads that produce high amounts of lint, it may be necessary to clean the filter during the cycle.
Laundry not sorted properly.
Some fabrics are lint producers (i.e., a fuzzy white cotton towel) and should be dried separately from clothes that are lint trappers (i.e., a pair of black linen pants).
Excess static in clothes.
Use a fabric softener to reduce static electricity. Be sure to follow the manufacturer’s instructions. Overdrying a load of laundry can cause a buildup of static electricity.
The appliance is overloaded.
Divide extra large loads into smaller loads for drying.
Tissue, paper, etc., left in pockets.
Check pockets thoroughly before washing and drying clothes.
Excess static in clothes after drying.
Fabric softener is not used or is used incorrectly.
Use a fabric softener or the Reduce Static option, if available, to reduce static electricity. Be sure to follow the manufacturer’s instructions.
Clothes dried too long (overdried).
Overdrying a load of laundry can cause a buildup of static electricity. Adjust settings and use a shorter drying time. Select a lower dry level setting, if necessary.
Drying synthetics, permanent press, or synthetic blends.
These fabrics are naturally more prone to static buildup. Try using fabric softener, or use a lower dry level setting and/or shorter time settings.
Clothes have damp spots after a dry cycle.
Very large load or very small load. Single large item such as a blanket or comforter.
If items are too tightly packed or too sparse the sensor may have trouble reading the dryness level of the load.
Large, bulky items such as blankets or comforters can sometimes wrap themselves into a tight ball of fabric. The outside layers will dry and register on the sensors, while the inner core remains damp. When drying a single bulky item, it may help to pause the cycle once or twice and rearrange the item to unwrap and expose any damp areas.
To dry a few remaining damp items from a very large load or a few damp spots on a large item after a sensor cycle has completed, empty the lint trap, and then set a Dry Only cycle to finish drying the item(s).
The end of the drain hose is too high.
If the drainage pipe is too high and the drainage performance is reduced, water generated during washing or drying may not drain well. For best drainage performance, locate the end of the drain hose no higher than 66" (168 cm) above the bottom of the appliance.
If the middle of the drain hose forms a U shape, more residual water will remain trapped after draining. Connect the drain hose to the drainpipe so that it doesn’t form a U-trap. Trim the end of the hose if needed so that the hose doesn’t extend more than 4” (10 cm) beyond the elbow bracket, or more than 8” (20 cm) into the drainpipe if not using an elbow bracket.