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Cooling

There is no refrigeration or freezing.

Cause

Is there a power interruption?

Solution

  • Check the power of other appliances.

Cause

Check the power of other appliances.

Solution

  • Plug the power plug in the outlet properly.

There is poor refrigeration or freezing.

Cause

Is the fridge or freezer temperature set to its warmest setting?

Solution

  • Set the fridge or freezer temperature to a colder setting.

Cause

Is the appliance in direct sunlight, or is it near a heat generating object such as cooking oven or heater?

Solution

  • Check the installation area and reinstall it away from heat generating objects.

Cause

Did you store hot food without cooling it first?

Solution

  • Cool the hot food first before putting it in the fridge or freezer compartment.

Cause

Did you put in too much food?

Solution

  • Maintain an appropriate space between food.

Cause

Are the appliance doors completely closed?

Solution

  • Completely close the door and make sure that stored food is not obstructing in the door.

Cause

Is there enough space around the appliance?

Solution

  • Adjust the installation position to make enough space around the appliance.

The appliance contains a bad smell.

Cause

Is the fridge or freezer temperature set to 'Warm'?

Solution

  • Set the fridge or freezer temperature to a colder setting.

Cause

Did you put in food with a strong smell?

Solution

  • Store foods with strong smells in sealed containers.

Cause

Vegetables or fruit may have spoiled in the drawer.

Solution

  • Throw away rotten vegetables and clean the vegetable drawer. Do not store vegetables too long in the vegetable drawer.